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My Musicplay theme is giving critical error when activated

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  • Not Resolved
    Posted in: MusicPlay  
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    Post count: 1
    Cean_g
    Member
    2022-08-21 at 8:37 am #28637

    Hello Support Team,

    The version I bought was actually v4.3.0 but didn’t use it ever since because the project I bought it for was suspended then. Now I’m ready to use your theme for my music project but when I activate it I keep getting error which says “There has been a critical error on this website” themes failed to load properly because of broken Themes.

    Have lost the login details to themeforest where I bought your theme but access here via my purchase code.
    My questions are:

    1.How can you help me resolve the broken theme error in my installation?
    2.How can I get the updated latest version?

    Expecting your response soon
    Thanks

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