My musicplay child settings are not showing all features

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 8 replies, 3 voices, and was last updated 10 years ago by Anonymous.

2016-10-04 at 7:35 am
Support Expired

#16804
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Hi,

I think I’m missing a few features in the backend, musicplay child settings,
The radio player title and description are not available in my musicplay child settings.

Also I can’t change the background color of the player since the 6.0 upgrade.
It’s currently set to white, but i can’t change it in the backend player options.

This topic was modified 10 years ago by sounds.
Reply
2016-10-04 at 12:09 pm

#16821
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I think you have modified your child theme or so which has got updated in the recent 6.0 release. Kindly please update your child theme files as well. Go to player options in the theme options panel where you can change the background color of the player and I retested and its working and looks fine at my end.

FYI, Your support has already expired. Kindly please renew your support to avail the support for the theme.

Reply
2016-10-04 at 12:37 pm
Support Expired

#16829
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Hi,

I used ftp and uploaded/over-written the music folder, I never updated the child theme before,
If I update the child theme will it lose my setting?

Right now the child theme is set to version 4.1.0 is that the latest childd theme?

Reply
2016-10-04 at 1:10 pm

#16832
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Current child theme is 5.1.0 and I think you have to take a backup of the child theme and then update it what files you have modified in the child theme?

Reply
2016-10-04 at 1:51 pm
Support Expired

#16842
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I can’t remember those other mods you did that you were talking about,
I’ll do a backup and save any custom css, then update child theme see what happens.

Reply
2016-10-04 at 3:54 pm
Support Expired

#16845
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I’m a bit confused about this child theme update process,
Do I go to musicplay child settings first and options backup?
Export Backup Options and download.

Then upload the child theme over the existing one?
Wil lthis destropy my current layout?

Reply
2016-10-04 at 3:58 pm

#16846
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Check the documentation in the package or go here http://support.aivahthemes.com/forums/topic/how-to-update-the-theme/

Reply
2016-10-05 at 3:33 am
Support Expired

#16860
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Thanks I’ll get stuck in, fell asleep after 24 hours.. back at it now.
I downloaded my child-theme folder, went to musicplay child setting sin wp,
Options tab, under Export Backup Options, click download.
And saved any custom css, musicplay child theme custom css.

Upload new child theme folder over old..

Reply
2016-10-05 at 11:55 am

#16872
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.