Musicplay is not loading

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 12 replies, 2 voices, and was last updated 5 years, 9 months ago by wfilemon.

Tagged: Music play not loading

2020-11-26 at 7:30 pm
Unknown Support Status

#28125
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
Hello,

I just bought the Musicplay theme and installed it. The theme keeps loading and the customizer is not working. What can i do about this?

Regards,

Wim.

Reply
2020-11-26 at 7:45 pm
Unknown Support Status

#28126
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-11-27 at 2:52 pm

#28133
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, @wfilemon
The issue has been fixed theme options working fine now you can customize your theme.

Reply
2020-11-27 at 5:34 pm
Unknown Support Status

#28137
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-11-27 at 8:11 pm
Unknown Support Status

#28138
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-11-27 at 9:11 pm
Unknown Support Status

#28142
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-11-27 at 9:55 pm

#28145
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
You can contact us via Skype so that we can help you with Skype Live Chat. if you don’t see us online you can drop the comment on Skype we will reply to you.
Our Skype ID: support-aws

Reply
2020-11-28 at 3:58 pm

#28148
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
ok we will check and get back to you on this but i see you have activated another theme. Can i switch back to Musicplay so that i can find the issue and make a fix.

Reply
2020-11-28 at 6:24 pm
Unknown Support Status

#28150
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-12-01 at 4:12 pm
Unknown Support Status

#28169
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-12-02 at 2:50 pm

#28177
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Now you can customize your theme it’s working fine.

Reply
2020-12-02 at 6:00 pm
Unknown Support Status

#28180
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply
2020-12-04 at 5:12 pm
Unknown Support Status

#28191
wfilemon
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 10
This reply has been marked as private.

Reply

The topic ‘Musicplay is not loading’ is closed to new replies.