MusicPlay – Ajax Enabled But Player Still Reloads

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 37 replies, 3 voices, and was last updated 9 years, 8 months ago by Anonymous.

2016-11-03 at 5:43 am
Support Expired

#17465
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Not sure if the ajax is loading properly in my theme,
I enabled it and pages seem to reload with ajax,
But the player still reloads also.

All my plugins are still working with ajax enabled, so maybe I got lucky I dunno yet.

Any info appreciated, thanks!

This topic was modified 9 years, 10 months ago by sounds.
Reply
2016-11-03 at 12:46 pm

#17486
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see the page reloads when I go to another page, seems like there is a conflict with another plugin which doesn’t let you player sticky on bottom. Try disabling the plugins and see i think there is a conflict with some plugins because not all the plugins will work with ajaxify functionality.

Reply
2016-11-04 at 9:40 am
Support Expired

#17497
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I tried it in another browser with all plugins disabled, didn’t work.
I mean the player still reloads with ajax enabled.

There must be something up, because I’m sure if the ajax was working fully,
Most of my plugins would not be functioning or something, hope I’m wrong, but they work right now.

Reply
2016-11-04 at 5:14 pm

#17541
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Show me the URL with all the plugins disabled as I have tested again on my localhost and on the server regarding the ajax and its working fine. Not sure why its not working at your server.

Reply
2016-11-04 at 11:26 pm
Support Expired

#17559
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Do you need login access?

Reply
2016-11-07 at 10:11 am

#17586
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
No need to provide logins. You just disable all the plugins and provide us url so that we can check.

Reply
2016-11-07 at 6:00 pm
Support Expired

#17628
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Ok everything is deactivated link

Reply
2016-11-08 at 10:52 am

#17643
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
I have seen that your ajaxify is disabled. Kindly enable your ajaxify option and let us know so that we’ll check.

Reply
2016-11-09 at 1:04 am
Support Expired

#17663
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Ok Ajax is enabled

Reply
2016-11-09 at 12:27 pm

#17677
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Sorry I can’t say anything if you are using any third party plugins. It might be a conflict with any third party plugins. Unless and until we check it from teamviewer or using the FTP logins we can’t say whats the issue and conflict. Though we developed the theme we can’t find out why its not working as we have no control over your site and the plugins or so and we are not sure what you are doing in the backend. So kindly please get registered on Skype for an easy and fast support. Or else if you have a plan for not using the Skype or so then please share screencast or screenshot with the URL and the logins to the admin so that we can have a closer look at the questions or the points you were asking without any screenshot how can we inspect anything.

Reply
2016-11-09 at 12:58 pm
Support Expired

#17681
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I can give you access or we can do skype/teamviewer
I’m going to disable all plugins again, I enabled them as I was editing the site.

Reply
2016-11-09 at 1:03 pm
Support Expired

#17682
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
This reply has been marked as private.

Reply
2016-11-09 at 1:07 pm

#17683
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.
Because if anything goes wrong you can revert back with the old files. Kindly confirm it that you have taken the backup of the files so that we can take a closer look at the website.

Reply
2016-11-09 at 1:15 pm
Support Expired

#17686
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Ok one sec I’m using backup guard, have to increase execution time limit.

This reply was modified 9 years, 10 months ago by sounds.
Reply
2016-11-09 at 1:36 pm

#17688
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Follow this link http://www.clickonf5.org/11921/solution-for-wordpress-php-error-maximum-execution-time-of-30-seconds-exceeded/

Reply
2016-11-09 at 2:13 pm
Support Expired

#17689
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I think I did a full backup with BackWPup,
Database, themes, files, plugins.

You can see the Backups under BackWPup menu. 97.97 MB

Reply
2016-11-09 at 2:57 pm

#17690
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Your logins are not working. Kindly provide us valid details.

Reply
2016-11-09 at 4:27 pm
Support Expired

#17691
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
This reply has been marked as private.

Reply
2016-11-09 at 5:10 pm

#17697
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Kindly please disable all the plugins and let me know so that I can check.

Reply
2016-11-09 at 5:14 pm
Support Expired

#17699
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
This reply has been marked as private.

Reply
2016-11-09 at 5:55 pm

#17703
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Your logins are not working. Can you come on skype? so that we can share the screen for a better and faster response.

Reply
2016-11-09 at 6:13 pm
Support Expired

#17705
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I don’t know what happened there, I just disabled the plugins and used the default login.
That worked fine before, but now it doesn’t seem to work, weird.
I contacted your Aivah Themes via skype.

Reply
2016-11-09 at 6:15 pm

#17706
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
What’s your skype id? or just message us in skype.
We have crosschecked on the Skype and don’t find any message from any new member. Our Skype ID is support-aws

What ID did you used?

This reply was modified 9 years, 10 months ago by Fem.
Reply
2016-11-09 at 6:18 pm
Support Expired

#17708
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
This reply has been marked as private.

Reply
2016-11-09 at 6:22 pm

#17710
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I tried messaging on the dreamstream but no response not sure if that’s the correct one. Try messaging to my ID

Reply
2016-11-09 at 6:32 pm
Support Expired

#17711
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I contacted Aivah Themes (support-aws)

Reply
2016-11-09 at 6:34 pm

#17713
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
But I’m online I don’t see any request yet on my Skype.

Reply
2016-11-20 at 6:49 am
Support Expired

#17855
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
Player still reloads when ajax is enabled, there has to be an error somewhere.

Reply
2016-11-21 at 10:43 am

#17869
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
I don’t understand what might be the issue. Kindly please contact us via skype.

Reply
2016-11-21 at 12:01 pm
Support Expired

#17870
sounds
Participant
Topics: 50
Replies: 201
Total posts: 251
Post count: 470
I already sent a few messages over skype, I’m on there now.

Reply

You must be logged in to reply to this topic.