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Music player options

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This topic has 20 replies, 3 voices, and was last updated 8 years ago by Fem.

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  • 2018-05-05 at 1:59 am
    Support Expired
    #23237
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi I want the music to be played inside the bottom player NOT in a separate page just like in the demo site please take a look on my site and try to play any song from here to understand what I’M talking about

    2018-05-05 at 2:00 am
    Support Expired
    #23238
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19
    2018-05-05 at 2:10 am
    Support Expired
    #23239
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19
    This reply has been marked as private.
    2018-05-07 at 9:33 pm
    Support Expired
    #23253
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Any updates please ?

    2018-05-08 at 12:59 pm
    #23259
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Can you please update the theme to the latest version and check. I see everything seems to be ok. After updating the theme to the latest version disable beaverbuilder and other plugins to check if there is any conflict with any of the plugin.

    2018-05-08 at 2:45 pm
    Support Expired
    #23261
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi fem
    As you can see I am using the updated version

    And yes I do deactivate the plugins with no luck to solve the problem !

    2018-05-10 at 2:02 am
    #23265
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Those updates notification screen is for the free themes and few premium themes in our theme case we don’t push notifications in those updates areas. go to ThemeForest and update the theme by downloading the latest version.

    2018-05-10 at 2:18 am
    Support Expired
    #23266
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    What is the latest version of the theme ??
    Currently Im using 9.2.0

    2018-05-10 at 11:20 am
    #23267
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Current Version is 9.4.0

    2018-05-12 at 2:06 am
    Support Expired
    #23276
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi
    I have Updated the theme to 9.4.0 and the problem is still the same , the player is not working.. any suggestions ?

    2018-05-12 at 5:53 pm
    #23283
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have seen the coding and nothing seems to be wrong but strange is that it works fine at my end. Did you modify anything in the coding?

    Anyway, I have set the player to Radio Player and now it works fine.

    2018-05-12 at 6:24 pm
    Support Expired
    #23284
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    I didnt modify the code at all
    I just added some css code to the custome css page in musicplay style option..
    I will check the website thank you 🙂

    2018-05-14 at 1:18 am
    Support Expired
    #23285
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi
    Now the Player Toggle option is NOT Working I want it to be closed by default but it is always open 🙁

    2018-05-16 at 12:22 am
    #23306
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    It is not there for the Radio Player but I will consider adding an option for you. I will be looking into your points for using the other player.

    2018-05-16 at 1:26 am
    Support Expired
    #23307
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi Fem
    My main issue right now is the player. I Just want it to work in the right way.. so first that the songs plays in the actual player,
    and second to be toggled down as default
    Im not sure what is going wrong could you please look at it again maybe look at the plugin page or the custom css page 🙁 I need to deliver the website to the customer soon
    thank you

    2018-05-24 at 8:01 pm
    Support Expired
    #23376
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Hi
    The player is not working probably Im not doing any thing wrong and Im using the latest version of the theme
    I need an update for this problem asap please !!

    2018-05-25 at 2:13 pm
    #23383
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Kindly please send your logins again so that we can test it again on your site. I have crosschecked on a new installation and its working fine. Maybe it has something to do with your .htaccess file or the server restrictions for playing the audio files

    2018-06-01 at 7:26 pm
    Support Expired
    #23483
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19
    This reply has been marked as private.
    2018-06-10 at 7:29 pm
    Support Expired
    #23543
    Aseel Abusalem
    Participant
    • Topics: 5
    • Replies: 19
    • Total posts: 24
    • Post count: 19

    Any updates ?

    2018-06-11 at 1:50 pm
    #23554
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have tested and it’s working fine Brother. If you can come online in Skype I can share my screen and show you. The only thing which is not working on your server is the FWAP for which I have suggested you use another player and switched from theme options Albums to Radio Stream.

    2018-08-17 at 4:42 pm
    #23985
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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