This topic has 20 replies, 3 voices, and was last updated 8 years ago by Fem.
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Any updates please ?
Can you please update the theme to the latest version and check. I see everything seems to be ok. After updating the theme to the latest version disable beaverbuilder and other plugins to check if there is any conflict with any of the plugin.
Hi fem
As you can see I am using the updated version

And yes I do deactivate the plugins with no luck to solve the problem !
What is the latest version of the theme ??
Currently Im using 9.2.0
Hi
I have Updated the theme to 9.4.0 and the problem is still the same , the player is not working.. any suggestions ?
I didnt modify the code at all
I just added some css code to the custome css page in musicplay style option..
I will check the website thank you 🙂
Hi
Now the Player Toggle option is NOT Working I want it to be closed by default but it is always open 🙁
Hi Fem
My main issue right now is the player. I Just want it to work in the right way.. so first that the songs plays in the actual player,
and second to be toggled down as default
Im not sure what is going wrong could you please look at it again maybe look at the plugin page or the custom css page 🙁 I need to deliver the website to the customer soon
thank you
Hi
The player is not working probably Im not doing any thing wrong and Im using the latest version of the theme
I need an update for this problem asap please !!
Kindly please send your logins again so that we can test it again on your site. I have crosschecked on a new installation and its working fine. Maybe it has something to do with your .htaccess file or the server restrictions for playing the audio files
Any updates ?
I have tested and it’s working fine Brother. If you can come online in Skype I can share my screen and show you. The only thing which is not working on your server is the FWAP for which I have suggested you use another player and switched from theme options Albums to Radio Stream.
Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.
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