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Music Player Options Menu Not working

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This topic has 1 reply, 2 voices, and was last updated 2 months, 3 weeks ago by Fem.

  • 2026-06-11 at 11:34 pm
    Supported
    #29687
    televisionguyana
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    Hi there, We recently purchased your team and as we’re trying to setup, We’re encountering issue with using the Musicplay options menu. It doesn’t load and when it does, it looks like basic html.

    When we’re adjusting the settings, it doesn’t save the settings.

     

     

    2026-06-12 at 9:17 pm
    #29688
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can share the WordPress login credentials along with your website URL, we’ll be able to examine the issue more closely. Please ensure you post the details as a private reply so only the support team can view them. See the screenshot below where to set the post as private. Important: Before sharing your login details, we strongly recommend backing up your website completely, including all WordPress content, theme settings, widgets, and other custom configurations.

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