Music not played

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This topic has 11 replies, 4 voices, and was last updated 9 years ago by Fem.

2016-10-01 at 7:34 am
Support Expired

#16762
Lenerics
Participant
Topics: 3
Replies: 19
Total posts: 22
Post count: 29
Player just not working. My site ravers.in.ua

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2016-10-02 at 6:29 am

#16768
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
There was an update to the sound cloud manager api and ios10 version and other major updates which impacts player not working with many things. Anyway we have got things working back with major update to the player script and will be uploaded to the Themeforest in a day so that you can download the new version and have it fixed.

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2016-10-03 at 1:13 pm

#16784
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
@Lenerics: We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

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2017-03-10 at 3:30 pm

#19559
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
MusicPlay – v7.2.0 – Updated – 1st December 16 – is available for download with extra features. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from ThemeForest/code canyon.

We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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2017-08-22 at 7:52 pm
Support Expired

#21508
Lenerics
Participant
Topics: 3
Replies: 19
Total posts: 22
Post count: 29
Player did not work after upgrade to version 8.0 Please help me)

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2017-08-23 at 12:21 pm

#21512
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Lenerics can you please provide us your WP Logins and URL? and we are sorry to say that your support time is expired. Kindly re-purchase support the license in order to extend the support for the theme.

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2017-08-23 at 3:01 pm
Support Expired

#21515
Lenerics
Participant
Topics: 3
Replies: 19
Total posts: 22
Post count: 29
This reply has been marked as private.

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2017-08-24 at 12:36 pm

#21526
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Hello @lenerics

I see that SoundCloud have stopped API system and new registration as well you can check it.

https://docs.google.com/forms/d/e/1FAIpQLSfNxc82RJuzC0DnISat7n4H-G7IsPQIdaMpe202iiHZEoso9w/closedform

Regards,
Wajid Khan

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2017-08-28 at 3:26 pm
Support Expired

#21573
Lenerics
Participant
Topics: 3
Replies: 19
Total posts: 22
Post count: 29
What now? Player will never work?

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2017-08-28 at 5:04 pm

#21576
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
It will not work with SoundCloud as of now. Not sure why SoundCloud has stopped that or so. We are still checking out if there are other possibilities to play

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2017-08-28 at 5:16 pm
Support Expired

#21577
Lenerics
Participant
Topics: 3
Replies: 19
Total posts: 22
Post count: 29
Sorry, I did not quite understood. Should I wait for the update to fix it?

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2017-08-29 at 4:35 pm

#21581
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
It’s not a problem with the theme, it is a problem with the soundclouds API

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