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This topic has 16 replies, 5 voices, and was last updated 8 years, 9 months ago by Wajid Khan.

  • 2017-11-19 at 12:08 am
    Support Expired
    #22240
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7

    Hi there

    I have a few issues with the theme. I would be grateful if you could help with this as soon as possible.

    TEXT ON SLIDER IS NOT SAME FONT, PLACEMENT OR SPACING AS DEMO?
    RADIO PLAYER DOES NOT AUTO PLAY?
    HOW TO CHANGE COLOUR OF PLAY BUTTON, VOLUME AND TOGGLE ICON? (THE SAME AS DEMO)
    HOW TO MAKE SOCIAL MEDIA ICONS THE SAME AS DEMO?
    THE EVENTS SECTION IS NOT THE SAME AS DEMO? (GREY BACKGROUND FOR COUNT DOWN?
    AND TEXT FONT/COLOUR ON THE EVENTS SECTION IS NOT THE SAME AS DEMO?

    Thanks

    2017-11-19 at 1:38 pm
    #22246
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    1) Slider font option will be there in the coming version.
    2) Check this for the answer. Autoplay of radio
    3) It is all there in the Musicplay Options which will be there under the Appearance tab.
    4) It is there in the coming version
    5) It is there in the coming version.
    6) We are setting up the live demo before releasing. If you wish we can do that for you if you come over Skype.

    2017-11-19 at 5:24 pm
    Support Expired
    #22247
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-20 at 12:54 pm
    #22249
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    The URL is not working. Can you please check again the URL you have provided

    2017-11-20 at 5:19 pm
    Support Expired
    #22252
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-21 at 11:08 am
    #22262
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Looks like you have restrictions on editing the files. I can’t edit any files from net due to your plugins. Please provide us the FTP logins so that I can make changes for you.

    2017-11-23 at 7:23 pm
    Support Expired
    #22295
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-23 at 7:24 pm
    Support Expired
    #22296
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-27 at 3:10 pm
    Support Expired
    #22322
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-27 at 4:49 pm
    #22324
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I try login with D and d but that didn’t work.

    2017-11-27 at 6:54 pm
    Support Expired
    #22327
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-28 at 1:01 pm
    #22330
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Fixed autoplay option. Can you please try now and let me know. I see the events section and the slider text was already there.

    2017-11-28 at 5:39 pm
    Support Expired
    #22335
    Gloworks
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 7
    This reply has been marked as private.
    2017-11-28 at 6:29 pm
    #22338
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Autoplay is disabled on the mobile and it will be a problem if enabled as mobiles will get hanged for no reasons. But we are adding an option to enable or disable the autoplay for mobile in the future releases.

    Slider Text I have added the custom font in my child theme. I will make that in the next update.
    Slider text is disabled on the mobile since the theme initial release.

    2017-11-28 at 7:34 pm
    Unknown Support Status
    #22340
    opentecnologia
    Participant
    • Topics: 0
    • Replies: 1
    • Total posts: 1
    • Post count: 1
    This reply has been marked as private.
    2017-11-29 at 8:31 am
    Support Expired
    #22342
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    when is next update releasing ????????

    2017-11-29 at 5:52 pm
    #22349
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    When we release the new updates you can find the changes in changelog file.

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