Mobile Version Not Working Properly

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This topic has 5 replies, 3 voices, and was last updated 9 years, 10 months ago by Anonymous.

Tagged: mobile

2016-10-25 at 5:15 am
Supported

#17318
JacciL
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 6
The website doesn’t work properly when viewed on mobile devices. The home page, headers and footers work fine. However, in the body of the internal pages, I have the following problems:

The website is currently live here: http://www.cdsdptest.org. I viewed the website on the iPhone 6Plus. I am currently using LifeCare version 3.4.0.

1. Some pages show no content at all; all you can see is a big yellow box and the title of the page. (see How To Help Us/Clinicas Cares)
2. None of the links work. If you click anywhere on the page, it will link back to the first page in the menu. For example, if you are in the Patient Services menu and you click in the body of any page, it will bring you to the Billings and Insurance page. On pages that don’t have a sub-navigation (see Join Our Team), the links still don’t work.

This topic was modified 9 years, 10 months ago by JacciL. Reason: Added additional details
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2016-10-25 at 2:30 pm

#17325
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have crosschecked and everything seems to be working fine. 🙂 I have attached screenshot of the mobile version as well.

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2016-10-25 at 9:10 pm
Supported

#17327
JacciL
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 6
As I mentioned, the home page is working fine. Please read the original ticket. I have specifics about the problem and pages where you can see what’s wrong. I have checked it again this morning and non of my issues have been resolved. I have included a screen shot so you can see what I’m referencing.

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2016-10-26 at 11:38 am

#17346
Anonymous
Inactive
Topics: 0
Replies: 3227
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Kindly replace the given attached responsive.css file in lifecare/css/responsive.css.

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2016-10-26 at 9:29 pm
Supported

#17354
JacciL
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 6
Thank you Pam! That solution did the trick! Have a great day!

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2016-10-27 at 10:12 am

#17361
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
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Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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