Mobile menu + Boxed Layout issues

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This topic has 9 replies, 3 voices, and was last updated 10 years, 8 months ago by Anonymous.

2015-12-02 at 11:11 pm
Support Expired

#11297
plaagro
Participant
Topics: 2
Replies: 8
Total posts: 10
Post count: 8
Hi,
I have two issues:
1) The mobile menu is not clickable, it’s hidden behind the logo so when I click it the website loads the main page.
2) Boxed layout is not working, only the header gets boxed. See attachment.
My website is http://www.pwt.sa

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2015-12-02 at 11:14 pm
Support Expired

#11299
plaagro
Participant
Topics: 2
Replies: 8
Total posts: 10
Post count: 8
Regarding the boxed layout you should know that my Internet suddenly disconnected while the page is saving. This might help.

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2015-12-03 at 12:22 am

#11306
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2015-12-03 at 2:14 am
Support Expired

#11323
plaagro
Participant
Topics: 2
Replies: 8
Total posts: 10
Post count: 8
This reply has been marked as private.

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2015-12-03 at 2:32 am

#11325
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
You are using version 3.0.0 of the hostme there I checked. Kindly please download and update the theme to the latest version so that we can see if the problem still persist after the update.

Make sure you use the child theme so that you don’t have to worry about updating much in the future. Make sure you take a backup of everything including theme options backup before using the child theme.

Once you install the child theme and update the theme to the latest version please see if the problem is resolved. If it still stays same then we will consider taking a closer look at the issue.

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2015-12-03 at 4:10 am
Support Expired

#11329
plaagro
Participant
Topics: 2
Replies: 8
Total posts: 10
Post count: 8
I have updated the theme to the latest version and installed the child theme, the mobile menu issue was fixed, but the Boxed Layout issue was not fixed…
Now I have another issue, the Site Title and Tagline is not showing anymore on the browser’s tab.

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2015-12-03 at 10:57 am

#11334
Anonymous
Inactive
Topics: 0
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Fixed the menu issue and the site tagline issue. Let me know is there anything else i can assist you with.

This reply was modified 10 years, 9 months ago by Wajid Khan.
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2015-12-03 at 2:13 pm
Support Expired

#11350
plaagro
Participant
Topics: 2
Replies: 8
Total posts: 10
Post count: 8
Thank you, my issues are now fixed. Will I lose any modification you did when I update later?

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2015-12-03 at 2:49 pm

#11358
Anonymous
Inactive
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Replies: 3227
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No, you won’t loose.

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2015-12-31 at 10:40 am

#11845
Anonymous
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Total posts: 3227
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Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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