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Missing Logo for Header 2

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This topic has 9 replies, 3 voices, and was last updated 9 years, 3 months ago by Anonymous.

  • 2017-06-05 at 6:32 pm
    Support Expired
    #20765
    Group31
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 6

    Hi,

    I am using labora theme in one of my site and I wanted to use the custom logo: image option but the image is not displaying. I have set values for dark logo image and light logo image but still it does not display any image at all. Thanks!

    2017-06-06 at 4:50 am
    #20769
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-06-06 at 11:18 am
    Support Expired
    #20774
    Group31
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 6
    This reply has been marked as private.
    2017-06-06 at 12:31 pm
    #20776
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    I don’t see the theme options of labora from appearance section.

    2017-06-06 at 2:37 pm
    Support Expired
    #20777
    Group31
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 6
    This reply has been marked as private.
    2017-06-06 at 2:44 pm
    #20779
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I think the permission for my username is not admin

    2017-06-06 at 2:46 pm
    Support Expired
    #20780
    Group31
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 6

    Oh yes you’re right. I have changed it now to administrator.

    2017-06-06 at 2:55 pm
    #20781
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see the problem is with the Root Relative URLs plugin you are using so that its not loading the Logo image for you.

    2017-06-06 at 2:57 pm
    Support Expired
    #20782
    Group31
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 6

    Oh great! But is there any other plugin with the same functionality that you can suggest which will not cause conflict with the labora theme? Thanks!

    2017-06-08 at 2:44 pm
    #20791
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    I think there is no other plugin that will conflict with the theme.

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