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Menu not displaying on Mobile devices

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This topic has 10 replies, 4 voices, and was last updated 12 years, 6 months ago by Wajid Khan.

  • 2014-01-31 at 8:43 pm
    Support Expired
    #2685
    Chris
    Participant
    • Topics: 13
    • Replies: 23
    • Total posts: 36
    • Post count: 24

    I have noticed that the menu doesn’t display when on a mobile device. I think it is because of the ‘Fixed’ main feature in your latest release.

    This mean visitors are not able to browse everything on my website. Are you able to release a quick fix or tell me what I need to place in the theme code for it to work.

    Thank you.

    2014-02-01 at 3:49 pm
    #2695
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry we have not noticed with fixed header. We will add this fix soon on Monday.

    2014-02-06 at 5:57 pm
    #2813
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Topic is set to Solved because of no reply. But if you want to update this topic please reply here.

    2014-02-11 at 3:42 am
    Support Expired
    #2864
    sborgesd
    Participant
    • Topics: 2
    • Replies: 7
    • Total posts: 9
    • Post count: 7

    Hello,

    I have the same problem and send an email to support with the url of my site.

    Thank you.

    2014-02-13 at 6:05 pm
    #2904
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Its fixed in the latest update. please update the theme

    2014-02-13 at 6:33 pm
    Support Expired
    #2906
    sborgesd
    Participant
    • Topics: 2
    • Replies: 7
    • Total posts: 9
    • Post count: 7

    Hi,

    I use the theme Hostme V2 with the last update 1.7.2, I did it yesterday but it continues not show the menu on the iPhone 5.

    Thank you.

    2014-02-27 at 2:19 am
    Support Expired
    #3191
    sborgesd
    Participant
    • Topics: 2
    • Replies: 7
    • Total posts: 9
    • Post count: 7

    Hi,

    I am using the last update of the theme (1.7.3) and the problem with the menu continues. I send you an email message too.

    Please, I need this to be solved.

    Thank you.

    2014-02-27 at 1:37 pm
    #3196
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Fixed Check Now! Let me know is there anything else i can assist you with?

    2014-02-27 at 5:51 pm
    Support Expired
    #3203
    sborgesd
    Participant
    • Topics: 2
    • Replies: 7
    • Total posts: 9
    • Post count: 7

    Hi Mawk,

    Now it is working fine.

    Thanks a lot.

    2014-02-27 at 5:53 pm
    Support Expired
    #3204
    sborgesd
    Participant
    • Topics: 2
    • Replies: 7
    • Total posts: 9
    • Post count: 7

    I receive an email from Themeforest with an update to the theme. Is necessary I install it?

    Thank you.

    2014-03-03 at 3:48 pm
    #3232
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Before updating to latest version please make sure you take backup of theme and theme option panel. You can check the changelogs of the theme.

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