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This topic has 15 replies, 4 voices, and was last updated 11 years, 3 months ago by Fem.

  • 2015-06-02 at 1:48 am
    Support Expired
    #8066
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15

    I cannot see the menu dropdown in the mobile version. The only places you can navigate is the big buttons under the slider or the slider itself. Is my logo too big? Why is it not responsive?

    Any help you can give is greatly appreciated.

    Lewis Garvin
    Woodbine UMC

    2015-06-02 at 3:24 pm
    #8068
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Can you share your website URL please?

    2015-06-02 at 7:52 pm
    Support Expired
    #8072
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15
    2015-06-03 at 9:48 am
    Support Expired
    #8078
    kimptchen
    Participant
    • Topics: 4
    • Replies: 4
    • Total posts: 8
    • Post count: 6

    I am having the same issue with my site: http://871.739.myftpupload.com/

    2015-06-03 at 11:20 pm
    #8091
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Its fixed in the latest version, kindly please update it to the latest version please.

    2015-06-04 at 3:01 am
    Support Expired
    #8094
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15

    What is the latest version? I just updated the template on June 2nd just before sending this support request. I am currently at 1.3.0. After updating I noticed it was still a problem. What version should I be updated to?

    L

    • This reply was modified 11 years, 3 months ago by WoodbineUMC.
    2015-06-04 at 11:39 am
    #8096
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Current version is 1.4.1

    2015-06-04 at 10:15 pm
    Support Expired
    #8113
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15

    I updated as suggested to 1.4.1. Now the logo is being covered up half way. I am unable to see the menu dropdown or the bottom half of the logo. Again, this is all on a mobile device. It seems to have no effect on the desktop version.

    L

    2015-06-05 at 10:45 am
    #8115
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Replace the following css with old css file located in css folder.

    2015-06-05 at 1:39 pm
    Support Expired
    #8118
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15

    Just to confirm… Take what you sent and put it in place of what is currently on the site?

    2015-06-05 at 4:23 pm
    #8119
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    in css folder find responsive.css and copy the code from the attached file and place in that file and then check your site. If it still doesn’t works please contact us via Skype 🙂

    2015-06-05 at 9:40 pm
    Support Expired
    #8131
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15

    I have made the changes as you suggested. There is no change in the appearance on a mobile device. I will attempt to contact you via Skype as you have requested.

    Lewis

    2015-06-07 at 2:43 pm
    #8147
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-06-10 at 1:27 am
    Support Expired
    #8184
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15
    This reply has been marked as private.
    2015-06-10 at 8:40 pm
    Support Expired
    #8190
    WoodbineUMC
    Participant
    • Topics: 3
    • Replies: 11
    • Total posts: 14
    • Post count: 15
    This reply has been marked as private.
    2015-06-11 at 12:58 pm
    #8193
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see its a problem with the plugin i think i too can’t see the admin area.

    If you have a skype please contact us via Skype : support-aws

    Regards
    Maqk

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