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Main Menu not Showing

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This topic has 7 replies, 3 voices, and was last updated 8 years, 1 month ago by Fem.

  • 2018-07-13 at 9:52 pm
    Support Expired
    #23779
    LocalTek
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 5

    Good afternoon, the main menu is not showing on my site. I create a menu and the pages populate but once saved, they disappear. Thoughts?

    2018-07-15 at 4:03 pm
    #23786
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2018-07-17 at 9:39 pm
    Support Expired
    #23813
    LocalTek
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2018-07-17 at 11:22 pm
    Support Expired
    #23814
    LocalTek
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2018-07-18 at 12:47 pm
    #23825
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Try disabling all the plugins. About Menu saving part, I see that it has nothing to do with the theme. It might be something wrong with plugin conflict or so.

    2018-07-19 at 12:04 am
    Support Expired
    #23839
    LocalTek
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 5

    I have deactivated every plugin and it is still not saving the menu. What do you suggest next?

    2018-07-19 at 12:53 am
    #23841
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see it’s not working even if you activate other themes. It’s something with your hosting department. Try contacting the hosting people and see if they can help you out.

    Please read this detailed article written by CHRIS MAVRICOS to understand why this has happens, and what you can do to fix it. http://sevenspark.com/wordpress/menu-item-limit

    • This reply was modified 8 years, 2 months ago by Fem.
    2018-07-25 at 12:12 pm
    #23870
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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