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Logo Image Upload Freeze

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This topic has 2 replies, 2 voices, and was last updated 12 years, 9 months ago by Wajid Khan.

2013-12-05 at 8:21 am
Support Expired

#1285
hinchman
Participant
Topics: 25
Replies: 44
Total posts: 69
Post count: 54
Hello,

I’m trying to upload a logo image within the MusicPlay theme options. Under the Logo Image area I click upload and select the image. The image size is very small, less that 50 K. The image seems to upload and when I click “Use this image” from the media options the dialog box changes to white only and never progresses so the end result the logo is never selected for the theme options. This is only one bug I have discovered thus far. I’ve spent considerable time reinstalling the theme and troubleshooting on my own to no avail. Please advise asap. I’m using hostgator and WordPress 3.7.1 with MusicPlay 1.3.1

Thanks

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2013-12-05 at 8:24 am
Support Expired

#1286
hinchman
Participant
Topics: 25
Replies: 44
Total posts: 69
Post count: 54
Wouldn’t work in IE 10. Seems to work in Chrome.

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2013-12-05 at 5:42 pm

#1292
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Try using chrome or Firefox. It works fine. Regarding in ie browser it works fine at our end if you can email me your wp logins then I can see why it’s not working or so.

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