Your Time:
Our Time:
← Back to discussions

Logo Fuzzy

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 12 replies, 5 voices, and was last updated 6 years, 5 months ago by Fem.

  • 2020-03-29 at 7:09 pm
    Unknown Support Status
    #26828
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    Hello, why my logo showing up fuzzy in the menu header? It doesn’t matter if the height it 75px or 150px it is still fuzzy

    att.accelevations.com

    2020-03-29 at 7:11 pm
    Unknown Support Status
    #26829
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    By the way, I would like it to be smaller. It’s a little too big. For some reason 75px on the site (which looks perfect) not a true 75px in my image editing program GIMP. I think the site it altering it in some way.

    2020-03-29 at 7:26 pm
    Unknown Support Status
    #26830
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    Okay…so….I made the image 150px in my image editing program and it’s a good size. I uploaded it to the size and set it as the header menu logo, however, the theme is enlarging the logo.

    2020-03-30 at 10:31 am
    #26833
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, thomashallman,
    Your logo size is 601 x 150 pixels because of this it looks fuzzy. you need to use 171 x 150 pixels.

    2020-03-31 at 5:47 am
    Unknown Support Status
    #26851
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    My logo isn’t that dimensions (ratio). What height or width do you recommend?

    2020-03-31 at 3:08 pm
    #26854
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi,
    You have to use 171px of width and 150px height of the logo.

    2020-03-31 at 10:02 pm
    Unknown Support Status
    #26861
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    So, let me get this correct. You are saying my header logo has to be almost square (171×150) or it will be distored/fuzzy? That’s not correct informatio! Your Labora theme has a logo of 171×35. So, again I ask, what is the restraint?

    2020-04-01 at 11:20 am
    #26867
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, thomashallman
    Sorry for the inconvenience. You have to use 171px of width and 35px height of the logo.

    2020-04-01 at 1:11 pm
    #26874
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi Thomas,
    You can upload a bit bigger in size as well but I see that the logo is fuzzy in graphics not in the theme fault. If I open your uploaded logo it’s fuzzy kindly please check again and give me the perfect logo which you wish to display without fuzzy. The current logo uploaded by you is fuzzy itself.

    2020-04-01 at 6:42 pm
    Unknown Support Status
    #26887
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17

    609×150 may look good. I can upload the correct size. Do you want credentials to fix the problem or can you provide me with CSS?

    2020-04-02 at 10:43 am
    Unknown Support Status
    #26894
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    Hi, thomashallman
    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2020-04-02 at 8:16 pm
    Unknown Support Status
    #26900
    thomashallman
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 17
    This reply has been marked as private.
    2020-04-04 at 2:58 pm
    #26917
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi thomashallman
    Logins You had provided that is incorrect please send the correct logins so we will take a closer look at it.

You must be logged in to reply to this topic.