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This topic has 5 replies, 2 voices, and was last updated 5 years, 9 months ago by Fem.

2020-11-20 at 1:41 am
Support Expired

#28071
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
Hi there,
after installing, the theme customising part isn’t visible, it says:
Loading Theme Options…
on a total blank screen

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2020-11-20 at 1:38 pm

#28075
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@geradin1 – If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-11-20 at 3:10 pm
Support Expired

#28081
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
This reply has been marked as private.

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2020-11-20 at 3:43 pm

#28086
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Can you please send the username of your admin logins

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2020-11-20 at 5:38 pm
Support Expired

#28088
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
This reply has been marked as private.

Reply
2020-11-20 at 6:29 pm

#28089
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Looks like everything is working fine now. Let me know if you have any more issues.

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The topic ‘Loading Theme Options…’ is closed to new replies.