Keep getting cancellation email from unknown gmail user

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 7 replies, 2 voices, and was last updated 10 years, 3 months ago by Anonymous.

Tagged: appointment notification email

2016-05-16 at 1:11 pm
Support Expired

#14402
2schaa
Participant
Topics: 5
Replies: 7
Total posts: 12
Post count: 7
Hi there

I have been keep getting appointment update status email from a gmail user xxxxx@gmail.com

I also have deleted all demo/test appointments but still getting these email.

Will send you a private message on your reply showing you screenshot of the email message & user email address.

Thanks

Reply
2016-05-16 at 1:26 pm

#14403
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Can you send me the screenshot of the email message & user email address?

Reply
2016-05-16 at 1:30 pm
Support Expired

#14404
2schaa
Participant
Topics: 5
Replies: 7
Total posts: 12
Post count: 7
This reply has been marked as private.

Reply
2016-05-16 at 1:42 pm

#14409
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
If you don’t want to get emails from a user account then comment this line in anona/pest-control/appointment/appointment-functions.php

/** * Sends mail to admin email */ mail( $admin_email,$confirm_email_subject, $adminconfirm_email_msg,$adminheaders );

You have to comment it on line#168 and line#346 on both the places in appointment-functions.php file.
Reply
2016-05-23 at 6:18 pm

#14481
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

Reply
2016-05-24 at 3:43 pm
Support Expired

#14487
2schaa
Participant
Topics: 5
Replies: 7
Total posts: 12
Post count: 7
I do not know how to comment on php file/code. Can you send a commented file & I can replace with my existing one?

Reply
2016-05-24 at 5:47 pm

#14488
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Fixed. Edited File: anona/pest-control/appointment/appointment-functions.php

Reply
2016-06-06 at 3:02 pm

#14694
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We are setting this topic to be resolved but if you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.