Your Time:
Our Time:
← Back to discussions

✓ Keep getting cancellation email from unknown gmail user

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket
Resolved
Posted in: Anona

This topic has 7 replies, 2 voices, and was last updated 10 years, 5 months ago by Fem.

  • 2016-05-16 at 1:11 pm
    Support Expired
    #14402
    2schaa
    Participant
    • Topics: 5
    • Replies: 7
    • Total posts: 12
    • Post count: 7

    Hi there

    I have been keep getting appointment update status email from a gmail user xxxxx@gmail.com

    I also have deleted all demo/test appointments but still getting these email.

    Will send you a private message on your reply showing you screenshot of the email message & user email address.

    Thanks

    2016-05-16 at 1:26 pm
    #14403
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Can you send me the screenshot of the email message & user email address?

    2016-05-16 at 1:30 pm
    Support Expired
    #14404
    2schaa
    Participant
    • Topics: 5
    • Replies: 7
    • Total posts: 12
    • Post count: 7
    This reply has been marked as private.
    2016-05-16 at 1:42 pm
    #14409
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    If you don’t want to get emails from a user account then comment this line in anona/pest-control/appointment/appointment-functions.php

    /**
    * Sends mail to admin email
    */
    mail( $admin_email,$confirm_email_subject, $adminconfirm_email_msg,$adminheaders );

    You have to comment it on line#168 and line#346 on both the places in appointment-functions.php file.

    2016-05-23 at 6:18 pm
    #14481
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    2016-05-24 at 3:43 pm
    Support Expired
    #14487
    2schaa
    Participant
    • Topics: 5
    • Replies: 7
    • Total posts: 12
    • Post count: 7

    I do not know how to comment on php file/code. Can you send a commented file & I can replace with my existing one?

    2016-05-24 at 5:47 pm
    #14488
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Fixed. Edited File: anona/pest-control/appointment/appointment-functions.php

    2016-06-06 at 3:02 pm
    #14694
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    We are setting this topic to be resolved but if you wish to update this topic please reply here instead of creating another topic.

You must be logged in to reply to this topic.