Your Time:
Our Time:
← Back to discussions

Issue with Twitter API in Theme Options

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 3 replies, 3 voices, and was last updated 11 years, 10 months ago by Fem.

Tagged: 

  • 2014-12-09 at 2:49 pm
    Support Expired
    #6145
    MoniqueMartens
    Participant
    • Topics: 8
    • Replies: 29
    • Total posts: 37
    • Post count: 33

    Hi there,

    See the development site (login for WP you have).

    Already for the 3rd time while building up the site for my client, I lost the settings for the Twitter API in the Theme Options. Somehow there seems to be a problem…!?

    Have you heard of that problem from others?
    Do you know what causes the problem?
    But most important: how can it be solved?

    It is of course impossible to launch the site and each week or two my client contacts me to again insert the Twitter API details in the site… 🙁

    Please advise.

    Thanks & regards,
    Monique

    2014-12-10 at 1:42 pm
    #6148
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Please insert the following twitter API keys with your twitter username. You can insert following API keys in Theme option panel twitter section.

    2014-12-10 at 3:12 pm
    Support Expired
    #6150
    MoniqueMartens
    Participant
    • Topics: 8
    • Replies: 29
    • Total posts: 37
    • Post count: 33

    Hi Mawk,

    Yes I know, that is what I did already three times. But somehow my data get ‘lost’.

    I have now put them back again.

    Can you have another look?

    Regards,
    Monique

    2014-12-10 at 3:51 pm
    #6151
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see its working. If it was an error from our side then it would never save. It means something is wrong by your end. If you have skype then it will be easy for us to communicate.

You must be logged in to reply to this topic.