Your Time:
Our Time:
← Back to discussions

Issue with MusicPlay audio player

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 10 replies, 3 voices, and was last updated 12 years, 8 months ago by Wajid Khan.

  • 2013-11-26 at 4:01 pm
    #1035
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    THERE IS AN ISSUE WITH THE SOUNDCLOUD JAVASCRIPT API. PLAYER STOPS WORKING, I HOPE THE GUYS FROM SOUNDCLOUD ARE GOING TO FIX THIS SOON. I WILL LET YOU KNOW WHEN ITS FIXED.

    • This reply was modified 12 years, 9 months ago by Fem.
    2013-11-26 at 9:09 pm
    #1049
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Please replace this file in JS Folder.

    Regards,
    Wajid Khan

    2013-11-26 at 9:23 pm
    Support Expired
    #1057
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14
    This reply has been marked as private.
    2013-11-26 at 9:31 pm
    Support Expired
    #1061
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14
    This reply has been marked as private.
    2013-11-26 at 9:48 pm
    Support Expired
    #1065
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14

    Thanks. The player is working fine now. I still have an issue with the options showing for the player. I am attaching a photo of my player. It is missing the volume slider and playlist section. See the attached photos…

    2013-11-26 at 11:55 pm
    #1073
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We will take a closer look at it tomorrow as its late here.

    2013-11-27 at 12:05 am
    Support Expired
    #1077
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14

    Thanks!!!

    2013-12-21 at 3:03 am
    Support Expired
    #1687
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14

    I am still having issues with the audio player. I have updated as requested and added the Js files as instructed. The audio player is not playing on the home page. It gets caught at “Creating Playlist”. It does work on the other pages of the site perfectly. Can you please help? I have been dealing with this issue for over 2 weeks now and my client is less than happy with the issue.

    Thank you….

    2013-12-23 at 1:45 am
    Support Expired
    #1698
    saltshakerrecords
    Participant
    • Topics: 1
    • Replies: 10
    • Total posts: 11
    • Post count: 14
    This reply has been marked as private.
    2013-12-24 at 1:29 pm
    #1707
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You can check now its fixed. What exactly you have done is that you have missed hyper link tag in footer socials because of that only the error is displaying “Creating Playlist” but now its fixed. Is their anything else i can assist you with?

    If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and beside the Download button of the theme you can find the stars to click on for ratings 🙂

    Regards,
    Wajid Khan

You must be logged in to reply to this topic.