iOS 10 update issue

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 3 replies, 2 voices, and was last updated 9 years, 5 months ago by Anonymous.

2016-09-17 at 9:40 pm
Support Expired

#16558
Tim
Participant
Topics: 3
Replies: 9
Total posts: 12
Post count: 22
The music player does not function correctly after updating to ios10. When playing a track it takes you away form the website and will not populate in the music player at all anymore. Player gets stuck on creating playlist. Also player functionality no longer works when trying to play one track and still navigate through the website.

Reply
2016-09-18 at 4:15 am
Support Expired

#16560
Tim
Participant
Topics: 3
Replies: 9
Total posts: 12
Post count: 22
iPad running on 9.3.4 player still works.
i Phone 6 iOS 10

This reply was modified 9 years, 11 months ago by Tim.
Reply
2016-09-21 at 5:36 pm

#16616
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Sorry for the delay in response. We have contacted the author of the plugin which we are using. As soon as they release the plugin with the new update we’ll intimate you.

Note: We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

Reply
2017-03-10 at 3:36 pm

#19563
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
MusicPlay – v7.2.0 – Updated – 1st December 16 – is available for download with extra features. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from ThemeForest/code canyon.

We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.