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Import Demo Data

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This topic has 18 replies, 5 voices, and was last updated 6 years, 11 months ago by Fem.

  • 2018-12-26 at 11:46 pm
    Unknown Support Status
    #24534
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Hello,
    Please, I need you to help me. I can not install the demo content at the moment of importing, it throws me immediately Error: Internal Server Error (500). Is it possible to tell me how to solve it through this forum without using Skype?
    stay tuned.

    regards,
    Andres

    2018-12-27 at 11:17 am
    #24535
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You need to increase the memory limit and max execution time parameters.
    Try to add these constants to your wp-config.php (before the line define('WP_DEBUG'..)

    Add these define( 'WP_MEMORY_LIMIT', '256M' );
    It will help you. If it doesn’t help, you can increase timeout limit too:

    set_time_limit(0); //remove this after you finish importing

    2018-12-27 at 10:03 pm
    Unknown Support Status
    #24538
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Make the indicated changes and I still can not load the demo content. I need to solve this problem as soon as possible, please help.
    Tell me how to contact them via Skype

    regards,

    2018-12-28 at 12:30 pm
    #24539
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2018-12-28 at 10:35 pm
    Unknown Support Status
    #24542
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2019-01-02 at 8:40 am
    Unknown Support Status
    #24550
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    please your comments, send the request by private message on December 28. It is urgent for us to solve this problem

    2019-01-03 at 10:37 pm
    Unknown Support Status
    #24571
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    what’s going on, I need a reply and it’s been a long time and I have to wait a full day to see if I have messages from him. I answered on December 28 what you asked me via private. I need a solution now. You already have access credentials in your possession so that you can upload the demo data yourself.
    I already made the requested changes, I tried to look for alternative solutions without success. Please your help.

    2019-01-04 at 5:18 pm
    #24575
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry for the delay in response. while importing demo data on your server we are getting an error Server: Internal Server Error(500) there might be an issue with your server that’s the reason images couldn’t be loaded.

    2019-01-05 at 12:03 am
    Unknown Support Status
    #24580
    mktenlared2017
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Dear, that observation I made when I started with this query on December 26. Please indicate if you can help me to correct or upload the demo data in some other way.

    2019-01-07 at 4:56 pm
    #24583
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    They might be some issue on your server it is taking more loading time. But anyways I imported demo data manually it’s taking me 5 hrs to do. If you have any further query feel free to contact us.

    2019-01-10 at 3:03 am
    Unknown Support Status
    #24603
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17
    This reply has been marked as private.
    2019-01-10 at 12:13 pm
    #24605
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, mikey123b We have fixed time selection boxes issue, have a look. You need to use your own images as they are just the placeholder images. Go through the site everything working fine.

    2019-01-10 at 2:40 pm
    Unknown Support Status
    #24608
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Thank you for your help Mehraj Khan.

    2019-01-11 at 12:24 am
    Unknown Support Status
    #24612
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17
    This reply has been marked as private.
    2019-01-11 at 1:14 pm
    #24614
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We don’t have a confirm appointments page or manage appointments in Autowash.

    2019-01-11 at 1:33 pm
    Unknown Support Status
    #24615
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Hi, On the demo once you complete the booking form a message appears “THANK YOU! (customer name), YOUR BOOKING HAS BEEN SCHEDULED AND YOU WILL BE NOTIFIED SOON FOR CONFIRMATION BY OUR CONSULTANT.”
    I don’t get this message when I make a booking.
    I also don’t get confirmation emails once the booking is confirmed in the Booking section in admin panel.
    Also, if we can resolve the message appearing, could the message be moved to appear under the submit button? so the customer will see this message appear without scrolling.
    Thank you,
    Micheael

    2019-01-11 at 3:13 pm
    Unknown Support Status
    #24619
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17
    This reply has been marked as private.
    2019-01-11 at 6:58 pm
    #24624
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    ok, I see that you have not created pages for the success, cart and packages selected. But no worries I have created and you need to select your thank you page from theme options in Autowash Options > Autowash > Frontend email setup. I have created and now it will send you emails too

    2019-10-11 at 11:14 am
    #26123
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last 10 Days, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

The topic ‘Import Demo Data’ is closed to new replies.