Icesast issue

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 7 replies, 5 voices, and was last updated 9 years, 4 months ago by Wahed Khan.

2017-04-08 at 6:35 am
Support Expired

#19855
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
My radio seems does not work with icecast at all. Please help me

this is the stream url sirius.shoutca.st:8654/

Reply
2017-04-08 at 12:47 pm

#19856
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Please Use this Url
http://sirius.shoutca.st:8654/stream

Reply
2017-04-08 at 5:33 pm
Support Expired

#19858
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
no song tittles 🙁

Reply
2017-04-10 at 7:16 pm

#19880
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Try using jPlayer in the Player settings as it will not work in the FWAP Player

Reply
2017-04-13 at 7:12 pm
Support Expired

#19958
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
Sadly not. I use jPlayer as default player. Apparently the the theme does not support icecast streams. I have sound but not the feed so no song tittles

Reply
2017-04-14 at 12:29 pm

#19970
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We have used your Icecast URL in our website and it is working fine. See the screenshot provided.
Kindly set the jPlayer Radio in your theme options and provide the Icecast Url in Radio posts.

Still if it does not work then if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

Reply
2017-04-21 at 5:16 am
Support Expired

#20067
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
Thank you for the assist. Was the port blocked by the firewall. Solved 🙂

Reply
2017-04-22 at 1:22 pm
Unknown Support Status

#20090
Wahed Khan
Participant
Topics: 0
Replies: 71
Total posts: 71
Post count: 1040
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.