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How To Update

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This topic has 2 replies, 2 voices, and was last updated 10 years, 4 months ago by Anonymous.

  • 2016-04-14 at 4:03 pm
    Support Expired
    #13790
    PilotNick
    Participant
    • Topics: 2
    • Replies: 0
    • Total posts: 2
    • Post count: 0

    Hi When I click on the manual update button in the plugin I get an error. I am selecting the iva-business-hours-pro.zip plugin file. This is the error I get: Update in progress…
    Update Error:Extracted folders are more then 1. Please check the update file.
    Please update the plugin manually via the ftp

    What does this mean? How do I update?

    2016-04-14 at 5:05 pm
    #13791
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-04-27 at 12:49 pm
    #14013
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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