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Hours will not save Business Hours Pro

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This topic has 15 replies, 6 voices, and was last updated 7 years, 5 months ago by feric27.

  • 2017-06-28 at 1:55 am
    Support Expired
    #21049
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12

    When I downloaded from code canyon and uploaded the plugin and activated, I am presented with a blank screen. Returning to my wp-admin, I see Business hours pro listed but it will not save hours. Please advise.

    Matt

    2017-06-28 at 1:57 am
    Support Expired
    #21050
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12

    If I uninstall and re-install I get:

    Warning: Parameter 2 to tshowcase_search_by_title_only() expected to be a reference, value given in /home/blackt47/public_html/wp-includes/class-wp-hook.php on line 298

    2017-06-28 at 1:37 pm
    #21056
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry to hear about the issues you faced but I don’t think so that its a problem with the plugin. There might be a conlfict with other plugins, If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.

    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2017-06-28 at 10:37 pm
    Support Expired
    #21060
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12
    This reply has been marked as private.
    2017-06-29 at 12:28 pm
    #21082
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    I see that the error is from “Team Showcase” Plugin. Might be the plugin is not compatible with 4.8 version or so. There is no issue with business hours plugin as it is working for all the other users. So, consider asking the “Team Showcase” plugin author about the issue.

    We have tested by installing the plugin and it is not saving the hours. This is due to definitely a conflict with one of your other plugins. As you have activated 50+ active plugins, we have to test it with all the 50+ plugins with which plugin it is conflicting. So, it may take some time for us to test it with other plugins. We are investigating the issue, as soon as we find the problem we’ll let you know.

    2017-06-29 at 10:03 pm
    Support Expired
    #21088
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12
    This reply has been marked as private.
    2017-07-03 at 6:17 pm
    #21126
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    Bug Fixed.
    Edit File: iva-business-hours-pro.php

    2017-07-04 at 3:41 am
    Support Expired
    #21129
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12

    I tried to re-download it still appears to the same version. Can I have the updated file?

    2017-07-04 at 10:43 am
    #21130
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    We have not updated the files in theme forest. It takes some time for us to make an update for the plugin. We have fixed this issue only for you. Now it is working. You can check.

    2017-07-04 at 11:49 am
    Support Expired
    #21131
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12

    Perfect. Thank you!!

    2017-07-04 at 12:35 pm
    #21133
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    We have uploaded the plugin today and it will be uploaded in themeforest after it is reviewed by the themeforest team. To review the plugin, it takes 3 working days.

    2017-07-05 at 11:40 pm
    Support Expired
    #21142
    mateobt
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 12

    Confirmed working. Thank you!

    2017-07-06 at 10:14 am
    #21146
    Anonymous
    Inactive
    • Topics: 0
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2019-03-28 at 5:38 pm
    Unknown Support Status
    #24927
    feric27
    Participant
    • Topics: 0
    • Replies: 3
    • Total posts: 3
    • Post count: 3

    Hello,

    I buy yesterday plugin but not good i dont use because i write when open my restaurant this program stop not working.

    Please help.

    2019-03-29 at 11:34 am
    #24928
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, @feric27
    Is it showing any error?

    Can you please turn on debug mode true in wp-config.php file. Here you need to find the ‘WP_DEBUG’ and change it to true if it is false as such define('WP_DEBUG', true);.

    For the quick response, you can contact us via Skype with your WP logins and URL so that we can help you on Skype Live Chat.

    2019-03-29 at 1:59 pm
    Unknown Support Status
    #24930
    feric27
    Participant
    • Topics: 0
    • Replies: 3
    • Total posts: 3
    • Post count: 3

    Bonjour!

    I click skype icon but no call you….

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