HostMe Theme Isn't showing up on mobile devides

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 8 replies, 3 voices, and was last updated 11 years, 2 months ago by Wajid Khan.

Tagged: Removed login credentials

2015-07-01 at 5:50 am
Support Expired

#8477
j3khosting
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 4
I’m not able to access the theme via tablets or mobile devices.

Reply
2015-07-01 at 12:48 pm

#8478
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

Reply
2015-07-01 at 12:56 pm
Support Expired

#8479
j3khosting
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 4
This reply has been marked as private.

Reply
2015-07-02 at 10:23 pm
Support Expired

#8492
j3khosting
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 4
Any progress sir?

Reply
2015-07-03 at 2:25 pm

#8495
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I think it might be a problem with your server not with the theme.

Reply
2015-07-03 at 2:33 pm
Support Expired

#8497
j3khosting
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 4
That’s weird I host other sites on the same servers and they are fine I’m only having and issue with this one and I did a lot of trouble shooting before I contacted you guys. How would my servers host my other sites and themes fine but have a issues with this particular one.

Reply
2015-07-03 at 3:18 pm

#8499
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Its definitely the issue with server or some .htaccess or so may be not the themes issue, If it was a theme issue then at-least default theme should work

Reply
2015-07-03 at 4:36 pm
Support Expired

#8500
j3khosting
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 4
Thank you for the info it was my htaccess file and php files. Made the correct changes and my site is back active via mobile and tables.

Reply
2015-07-06 at 3:41 am

#8511
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Topic is set to Solved. But if you want to update this topic please reply here.

Reply

You must be logged in to reply to this topic.