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Home page banner slider is not visible on moblie

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This topic has 11 replies, 4 voices, and was last updated 8 years, 1 month ago by Fem.

  • 2018-07-17 at 4:39 pm
    Support Expired
    #23809
    atifrahim
    Participant
    • Topics: 3
    • Replies: 6
    • Total posts: 9
    • Post count: 6

    Hi, I want to know why the home page sliding banners are not displaying on mobile devices.

    it shows on tablets but when I check from mobile it wont display?
    How I can show the sliding banners on mobile devices?

    Please replay at your earliest.

    2018-07-17 at 5:23 pm
    #23810
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, I have found that its a conflict with the jquery version. We will consider updating the files soon. If you can provide the URL to your site we can take a closer look at it.

    2018-07-18 at 5:01 am
    Support Expired
    #23817
    onealbs
    Participant
    • Topics: 2
    • Replies: 4
    • Total posts: 6
    • Post count: 4

    I have the same issue. http://www.mbamedi-test.com/newsite/index.html

    Please advise.

    2018-07-18 at 11:14 am
    Support Expired
    #23820
    atifrahim
    Participant
    • Topics: 3
    • Replies: 6
    • Total posts: 9
    • Post count: 6

    Hi,

    I need some solution right now please I can not wait till you update the files.

    Do we need to download the latest jquery file and use in the site assets?

    I cannot share the website link here is there any private message where I can share the link with you.

    It is very urgent please reply at your earliest.

    Thanks

    2018-07-18 at 12:37 pm
    #23821
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you want a solution now please replace the following files in your js folder.

    http://www.aivahthemes.com/site-templates/labora/assets/js/jquery.js

    2018-07-18 at 2:54 pm
    Support Expired
    #23830
    atifrahim
    Participant
    • Topics: 3
    • Replies: 6
    • Total posts: 9
    • Post count: 6

    Hi,

    Replace with which file can you give the link?

    Thanks

    2018-07-18 at 3:11 pm
    #23831
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Check the URL in a previous post.

    2018-07-18 at 5:05 pm
    Support Expired
    #23832
    onealbs
    Participant
    • Topics: 2
    • Replies: 4
    • Total posts: 6
    • Post count: 4

    I replaced the js file as suggested above. This did not correct the issue on my mobile device. Please advise.

    2018-07-18 at 5:45 pm
    #23834
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Please contact us via Skype so we can share the screen and test it

    2018-07-18 at 5:59 pm
    Support Expired
    #23835
    onealbs
    Participant
    • Topics: 2
    • Replies: 4
    • Total posts: 6
    • Post count: 4

    Really hoping you can test it on your end and send the solution. The slider does not work on a mobile device on your demo template on Themeforest either. Will await your reply.

    2018-07-18 at 7:02 pm
    #23836
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry, I thought its Anona Template as it was also the same issue but in case of labora HTML it is disabled in mobile devices. If you wish to enable it back open responsive.css and find .flexslider { display: none; } and remove that code.

    2018-08-17 at 4:08 pm
    #23974
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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