Holiday Hours Shortcode Not Working

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Posted in: Business Hours Pro

This topic has 26 replies, 3 voices, and was last updated 9 years, 8 months ago by Fem.

Tagged: Removed logins

2016-11-27 at 10:31 pm
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#17928
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
I have added the following shortcode
[iva_bhrs_holidays id="Test"]

However its not displaying my Holiday Hours.

I am using 3.6.3 and my Holiday name is Test.

Please help.

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2016-11-28 at 10:26 am

#17930
Fem
Keymaster
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Try using name instead of id like this [iva_bhrs name="officehours-test"]

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2016-11-28 at 10:39 am
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#17932
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
I have tried numerous names. Like “Christmas” and “Fouth of July”. Nothing worked.

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2016-11-28 at 10:41 am

#17933
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2016-11-28 at 10:46 am
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#17934
joco
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Total posts: 41
Post count: 40
This reply has been marked as private.

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2016-11-28 at 11:03 am

#17935
Fem
Keymaster
Topics: 2
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Total posts: 8475
Post count: 6003
I have created a “Test” Page and checked http://www.veloconcepts.com/test/, it is working fine. Please see the test page how I created, you’ll come to know. You have to select the start and end dates for the upcoming holidays not for the past holidays.

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2016-11-28 at 5:57 pm
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#17950
joco
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Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Yes I see that and it worked there too. But it doesn’t work in the section of my homepage where the locations and hours are.

New Home

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2016-11-28 at 6:13 pm

#17951
Fem
Keymaster
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I see its working I just changed the time to 7pm and the timings are also perfect and it shows the text for that holiday as Test Holiday as well as the hours also closed.

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2016-11-28 at 7:32 pm
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#17954
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Im not sure what you are talking about.

1) Your TEST, didnt display the holiday
2) I updated the Test and now it no longer works
3) I added Christmas and it doesn’t display at all.

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2016-11-29 at 10:24 am

#17968
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
In your Holidays Section, you haven’t created any holiday with the name “Test” but you have created a holiday with the name “Christmas”. Now you have to add the holidays shortcode in any of your pages like this [iva_bhrs_holidays id="Christmas"] then it will display the holidays.
Look at the page I have created with the name Test t hen you will understand.

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2016-11-29 at 2:33 pm
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#17977
joco
Participant
Topics: 11
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Total posts: 41
Post count: 40
You are not looking in the correct spot. Its not working in the Location & Hours pages.

See here.

New Home

Here is the code from the contact section (Brooklyn -> Theme Options -> Contact -> Left Area Content)

Location & Hours <iframe style="border: 0;" src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3124.915517911278!2d-78.00386969999998!3d38.44342030000001!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x89b4214f5d397761%3A0x5481ac5ba486c79c!2s19014+Crossroad+Pkwy%2C+Culpeper%2C+VA+22701!5e0!3m2!1sen!2sus!4v1427765607881" width="400" height="250" frameborder="0"></iframe> <strong>Store Hours</strong> [iva_bhrs name="storehoursenew"] [iva_bhrs_holidays id="Christmas"]
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2016-11-29 at 2:35 pm
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#17978
joco
Participant
Topics: 11
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Total posts: 41
Post count: 40
Also even on your test page it doesn’t work properly. It doesn’t show the hours, it doesn’t even show that the store is closed, it just lists dates.

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2016-11-29 at 3:29 pm

#17979
Fem
Keymaster
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Replies: 8473
Total posts: 8475
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Yes, Holiday shortcode is for listing holidays not the hours on that holiday. But if you want to link the holidays to the hours you created then you need to assign that to the specific hours in the holiday section. It will display the time with Holiday text below the time indicating the hours as well that today is Christmas or whatsoever text you have given for that holiday.

If you want I can explain more in depth if you are on Skype.

This reply was modified 9 years, 11 months ago by Fem.
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2016-11-29 at 3:54 pm

#17981
Fem
Keymaster
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If you have anything new feature or something Kindly please contact us via Skype so that we can consider adding that feature in the updates and feel free to ask questions if we are not clear.

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2016-11-29 at 7:19 pm
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#17988
joco
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Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Ok. But this still doesn’t work at all! Did you see the link I provided?

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2016-11-30 at 11:17 am

#17999
Fem
Keymaster
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You can contact us on skype so that we can explain more in depth on how to use the shortcode.

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2016-11-30 at 7:57 pm
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#18007
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Yes I contacted some one via Skype and they confirmed that its not working properly. Specifically the holiday hours are not rendering in the proper location on the page. Supposedly a fix is in the works.

Additionally a change is being made to properly handle and display Holiday hours, so if we are closed on a Holiday that is reflected in the store hours.

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2016-12-06 at 7:46 pm
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#18249
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
What is the status of my fixes? The Holiday hours are still rendering in a different location on the page plus the updates to the listing of holiday hours.

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2016-12-07 at 1:01 pm

#18254
Fem
Keymaster
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Yes, we are working on this and we’ll make an update to the plugin with in a day or couple of days.

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2016-12-15 at 1:20 am
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#18321
joco
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Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Ok its now been over a week. This is still not working and its messing up my site. Where is the fix???

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2016-12-16 at 3:26 am
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#18332
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Please provide an update. This theme doesnt work as advertised. I now have holidays showing up randomly in my display and there still is a display bug.

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2016-12-18 at 10:26 pm
Support Expired

#18338
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Even after the most recent update which was supposed to fox these issues its still not working 100%.

The Holidays do not display inline with the hours.

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2016-12-19 at 4:21 pm

#18345
Fem
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Kindly show us how you want to display with a screenshot so that we can help you out. If you can come on skype we can explain you in detail.

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2016-12-19 at 10:10 pm
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#18347
joco
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Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Ok, Here is what I am looking for.

Assuming the following
The Test Holiday takes place this Wednesday (12/21)
The Christmas Day Holiday takes place this Sunday (12/25)
And New Years Day takes place on (1/1)

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2017-02-13 at 7:32 pm
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#19190
joco
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Topics: 11
Replies: 30
Total posts: 41
Post count: 40
What is the status of this? Ive been told this would have been implemented by now. Please advise.

Joe

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2017-02-24 at 9:34 pm
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#19379
joco
Participant
Topics: 11
Replies: 30
Total posts: 41
Post count: 40
Come on folks… what is the deal here?

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2017-02-27 at 5:15 pm

#19401
Fem
Keymaster
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Total posts: 8475
Post count: 6003
It’s already updated. Kindly please download the latest version from codecanyon which is 4.0.0 and let me know.

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