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This topic has 16 replies, 3 voices, and was last updated 9 years, 12 months ago by Anonymous.

2016-08-30 at 6:24 am
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#16299
tonyaalicia
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Topics: 5
Replies: 13
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Post count: 13
1) when I open my site with mobile device the colors that I have loaded and some features are not showing. website http://www.sproutspestcontrol.com
2) on the about us page when I changed out pictures they do not line up even. they are all the same pixels. 798×500

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2016-08-30 at 10:04 am
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#16300
tonyaalicia
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Topics: 5
Replies: 13
Total posts: 18
Post count: 13
I got allignment fixed. Now all i need is mobile divice.

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2016-08-30 at 10:33 am

#16301
Anonymous
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I have seen that it’s working fine at my end. Can you send me the screenshots of the issue so that I can inspect it.

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2016-08-30 at 7:57 pm
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#16336
tonyaalicia
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Topics: 5
Replies: 13
Total posts: 18
Post count: 13
The main thing is on the “about us” page the 24 hours element is not showing. Also blue background image is missing from the header and footer.

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2016-08-31 at 1:05 pm

#16340
Anonymous
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1. Open responsive.css file and find for this element .section_bg which is around lines#238 and 419 and remove or do comment background-image: none !important;

.section_bg { /* background-image: none !important; */ }

2. For the blue background:
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
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2016-08-31 at 8:36 pm
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#16349
sentinapteltd
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Replies: 16
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hi sir need help with this too

about page http://www.sentina.sg/about-us/ there is a big gap i trying to recitify to make it shorter ..

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2016-09-01 at 10:39 am

#16355
Anonymous
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@sentinapteltd: Kindly inspect the empty area by using the chrome and there you can find two_third section then go to that particular page admin side and remove the two_third section from the content editor.

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2016-09-01 at 11:43 pm
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#16377
tonyaalicia
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Post count: 13
Is there a way to provide the logins privately? Our time zones are at such a dramatic difference I would have to be up at 12am here to talk live.

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2016-09-02 at 10:38 am

#16380
Anonymous
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@tonyaalicia: You can provide the here by setting the post as private reply so that only admin can see your wp-logins. You can also send your login details through skype. Our skype id: support-aws.

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2016-09-13 at 8:07 am
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#16496
tonyaalicia
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Topics: 5
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Total posts: 18
Post count: 13
This reply has been marked as private.

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2016-09-14 at 8:04 am
Support Expired

#16499
tonyaalicia
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Total posts: 18
Post count: 13
I also need to know how to add an image beside my site Identity at the top of the homepage.

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2016-09-14 at 11:10 am

#16505
Anonymous
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1. Fixed previous issues. Edited file: responsive.css
Kindly keep the backup of the file before you make any update to the theme.

2. I also need to know how to add an image beside my site Identity at the top of the homepage.? Kindly please elaborate your question?

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2016-09-14 at 11:44 pm
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#16517
tonyaalicia
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Replies: 13
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On the top left of the homepage I have made a Logo that I would like to be displayed in a PNG file. It is attached. Currently It just has our name a slogan but I would like it to have the image too.

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2016-09-15 at 12:20 am
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#16519
tonyaalicia
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Ok never mind I found that and fixed it. However I still don’t know how to change the background on the responsive to match the background on my regular site. The style css is not showing like it should on my end. Can you fix it? Attached is my background image.

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2016-09-16 at 10:17 am

#16529
Anonymous
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@tonyaalicia: Can you please elaborate your question along with screenshots?

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2016-09-16 at 7:42 pm
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#16555
tonyaalicia
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Replies: 13
Total posts: 18
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I have already done so above. when you access the mobile version the areas where the background image is used on the non mobile website is grey. In the dashboard The custom CSS for the responsive.css is not visible so that it can be edited. I do not see anywhere to edit it in the theme either.

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2016-09-19 at 12:04 pm

#16571
Anonymous
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You have to use the image for body background not as a page background. Also you are using it for header bg, footer bg and page bg so it takes some time to load the page because the image which you have selected is 5000 X 3750 pixels which is a larger size image. Kindly choose the image which is 1920 pixels. Also the image size is 1.34MB, try to choose the images which is of 500KB or 600KB.

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