✓ heeeelp! Player doesn't appear

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Posted in: MusicPlay

This topic has 10 replies, 3 voices, and was last updated 9 years, 9 months ago by Fem.

Tagged: Removed logins

2016-11-17 at 3:27 am
Support Expired

#17778
italo1961
Participant
Topics: 12
Replies: 28
Total posts: 40
Post count: 51
The radio player is lose after 7.1!
And in the panel i can’t see the screenshot you posted!! (i see only wath you can see in the attachment)

No icecast no streaming… nothing!

Where i can put the details of my webradio…???

I use music child and is the same thing!

This topic was modified 9 years, 12 months ago by italo1961.
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2016-11-17 at 10:49 am

#17785
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We have created a radio post type, you need to create some posts in radio post type and use the radio id of that particular post in Theme Options/Player Options/Radio ID.

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2016-11-17 at 2:15 pm
Support Expired

#17788
italo1961
Participant
Topics: 12
Replies: 28
Total posts: 40
Post count: 51
Yes I did it but player doesn’t appear….

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2016-11-17 at 2:56 pm

#17789
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2016-11-17 at 3:40 pm
Support Expired

#17792
italo1961
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Topics: 12
Replies: 28
Total posts: 40
Post count: 51
This reply has been marked as private.

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2016-11-17 at 4:39 pm
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#17793
italo1961
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Topics: 12
Replies: 28
Total posts: 40
Post count: 51
thank you very much to solve the problem.
Another question please:

why doesn’t appear the title of songs “on air” in the player like in the past verision?

THANK YOU

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2016-11-17 at 4:51 pm
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#17794
italo1961
Participant
Topics: 12
Replies: 28
Total posts: 40
Post count: 51
and these two otions doesn’t work (not appear in player):

Radio Player
Type the title for the Radio Player

Radio Player Sub Title
Type the sub title for the Radio Player which will be displayed below the title.

This reply was modified 9 years, 12 months ago by italo1961.
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2016-11-18 at 10:33 am

#17811
Fem
Keymaster
Topics: 2
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Post count: 6003
The icecast stream url which you have provided does not have title and subtitle. So that is the reason the player is not fetching the details about title and subtitle of that track.

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2016-11-18 at 2:38 pm
Support Expired

#17845
italo1961
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Topics: 12
Replies: 28
Total posts: 40
Post count: 51
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2016-11-18 at 5:44 pm

#17849
Fem
Keymaster
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Replies: 8473
Total posts: 8475
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Kindly please revert back to the old version as there seems to be a problem with the current version i think. We are working on the new version and once its resolved we will consider an update soon.

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2017-02-15 at 4:37 pm

#19230
Fem
Keymaster
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Replies: 8473
Total posts: 8475
Post count: 6003
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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