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Gravity Form Conflict

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This topic has 7 replies, 2 voices, and was last updated 9 years, 8 months ago by Anonymous.

  • 2016-12-06 at 10:43 pm
    Support Expired
    #18251
    nolimit24
    Participant
    • Topics: 2
    • Replies: 6
    • Total posts: 8
    • Post count: 6

    The site I’m working on already is using Gravity Forms but I had to change the theme of the site and I chose Hopes but I just noticed it has an issue when I try to create new forms. The pop-up box to enter the form’s name doesn’t come up after clicking “add new”. I changed the themes and it worked perfectly so I know it’s a conflict with the Hopes theme.

    I’m just seeing if you are aware of it and have a fix in the near future or know how I can avoid this issue without having to change themes every time.

    2016-12-07 at 10:40 am
    #18253
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2016-12-14 at 11:33 am
    #18315
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    • Post count: 0

    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    2016-12-16 at 6:13 am
    Support Expired
    #18333
    nolimit24
    Participant
    • Topics: 2
    • Replies: 6
    • Total posts: 8
    • Post count: 6
    This reply has been marked as private.
    2016-12-16 at 10:20 am
    #18334
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Logins are not working. Kindly provide valid login details.

    2016-12-16 at 5:26 pm
    Support Expired
    #18337
    nolimit24
    Participant
    • Topics: 2
    • Replies: 6
    • Total posts: 8
    • Post count: 6
    This reply has been marked as private.
    2016-12-19 at 12:48 pm
    #18341
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed your issue.
    We made changes in Forms > Settings > No-Conflict Mode > Off ( Changed No-Conflict Mode to OFF )

    2016-12-26 at 3:57 pm
    #18442
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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