Google Maps not working

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 9 replies, 2 voices, and was last updated 9 years, 11 months ago by Anonymous.

2016-09-29 at 5:19 am
Support Expired

#16731
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
Hi,
I had problems to view google maps in events section.
I’ve read some post about it and decided to upload theme to version 5.2.0. So now is possible to insert my Google API in MusicPlay options.
Unfortunately google maps are still not visible.
What can I do?
Thanks in advance for your help.

Reply
2016-09-29 at 10:23 am

#16734
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Yes, you have to provide your google map api key in order to work.

Reply
2016-09-29 at 9:41 pm
Support Expired

#16746
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
…Unfortunately google maps are still not visible!

Reply
2016-09-30 at 10:18 am

#16750
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Kindly provide the correct gmap api key in the theme options. It will work. It is working for all. It might be an issue with your gmap api key. Kindly provide the correct api key.

Reply
2016-09-30 at 4:30 pm
Support Expired

#16756
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
I tried two new Google Maps Javascript Standard API Keys and still do not see the maps in event section.
You must know that:
1) I disabled AJAX to use Woocommerce. This may have created problems?
2) I have inserted API key in the GENERAL section of Theme Options Is this the right place?

How can I fix this problem?
Thanks in advance for your help

Reply
2016-09-30 at 4:38 pm

#16757
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
1. Disabling ajax for woocommerce doesn’t creates any problem.
2. Yes, that is the right place to insert an api key.

If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.,

Reply
2016-09-30 at 5:09 pm
Support Expired

#16758
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
This reply has been marked as private.

Reply
2016-09-30 at 5:51 pm

#16759
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Fixed your issue. Edited File: musicplay-child/framework/common/head.php

Reply
2016-09-30 at 6:34 pm
Support Expired

#16760
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
Wow perfect!
Thank You Very Much!!

Reply
2016-10-03 at 11:38 am

#16779
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.