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Google map not showing on Contact Us page

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This topic has 12 replies, 3 voices, and was last updated 9 years, 7 months ago by Anonymous.

  • 2016-10-13 at 4:13 am
    Support Expired
    #17007
    SurRylMarketing
    Participant
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    Hello! For some reason, I’m getting an “Oops Something Went Wrong Message” for the Google Map on the contact us page. I saw on another thread that there might be some type of issue with Google’s API…..any help you can offer in getting this corrected would be greatly appreciated.

    2016-10-13 at 10:33 am
    #17015
    Anonymous
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    Kindly provide google api key in the theme options which will not work without using api key.

    2016-10-13 at 4:43 pm
    Support Expired
    #17043
    SurRylMarketing
    Participant
    • Topics: 1
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    Where will I find that information?

    2016-10-13 at 4:51 pm
    Support Expired
    #17044
    SurRylMarketing
    Participant
    • Topics: 1
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    I also need to know where to put it once I find it….

    2016-10-13 at 5:01 pm
    #17046
    Anonymous
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    To generate a key, follow this url https://developers.google.com/maps/documentation/javascript/get-api-key. After that you can place that key in Theme Options > General > Google Api

    2016-10-13 at 5:09 pm
    Support Expired
    #17047
    SurRylMarketing
    Participant
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    This reply has been marked as private.
    2016-10-13 at 5:25 pm
    #17051
    Anonymous
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    You are using the older version of the theme. Kindly update your theme to latest version 6.0.0 because the option(google api) which you are looking for is there in the latest version.

    Note: Make sure you take a backup of the older version of the theme and do update to latest version because the changes what you have made in the old version will not be lost.

    2016-10-13 at 5:29 pm
    Support Expired
    #17052
    SurRylMarketing
    Participant
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    This reply has been marked as private.
    2016-10-13 at 5:35 pm
    #17053
    Anonymous
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    Go to yor Themeforest account and then navigate to downloads section and click on download button of the Linofeast Theme and download the package ‘Installation WordPress Theme’ file which contains only theme files no PSD files are included in this file.

    If you download the full package you can find the Themefiles directory from which you can find the latest version released folder says example 2.0. in that you can find the relevant theme folder. It depends on how you wish to update the theme via FTP Client or WordPress Theme updates method.

    Before you update the theme every time you need to backup your current theme folder. Take a backup of your modified files first and make a note of what changes you did in the files so that you can replace the altered code later as it will get replaced when you update the theme. If you are using the child theme then you don’t have to worry as you can simply replace the parent theme folder without any hesitation.

    If you wish you can also take backup of your theme options from Appearance > Theme Options > Import/Export
    Upload via FTP

    Go to wp-content > themes location and backup your theme ‘linofeast’ folder by saving it to your local computer hard drive, or you can choose to simply delete it. You will not loose any of your content or posts.
    Retrieve the linofeast.zip file from your new Themeforest download and extract the file to get the linofeast theme folder.
    Then simply drag and drop the new linofeast theme folder into wp-content > themes location. Choose if it prompts to Replace the current one if you did not delete the existing one.

    Added: If you are using the child theme then you need to make sure you take a backup of the child theme as well and then update the files and we will not update anything in the child theme style.css file. Only version number will be changed in the style.css file of the child theme.

    If required we will make a modification in child theme and for that we will make log of which file modified in the child theme as well.

    2016-11-04 at 6:01 pm
    #17554
    Anonymous
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2017-01-28 at 7:01 am
    Support Expired
    #18929
    envatouser111
    Participant
    • Topics: 4
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    To continue to this topic. I insert the generated API key, now my website showing a map that I’m in Australia. How can I insert my own address?

    http://btplaza.com/?page_id=6614

    • This reply was modified 9 years, 7 months ago by envatouser111.
    2017-01-28 at 7:30 am
    Support Expired
    #18933
    envatouser111
    Participant
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    NVM, I already figure it out. I had to install a Google Map shortcode plugin and create the code then insert it on the bottom of the Contact Us page.

    2017-01-30 at 10:42 am
    #18953
    Anonymous
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    @envatouser111: I think you have resolved your issues. If you still have any more issues, you can post them here without any hassle. Our support team will help you out.

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