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Global theme configuration problem

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This topic has 13 replies, 4 voices, and was last updated 7 years, 3 months ago by Fem.

  • 2019-03-14 at 11:59 pm
    Unknown Support Status
    #24858
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello AivahThemes,

    I think I found a bug in the global theme configuration and page/post settings.

    Currently when I’m configuring my subheader alignment with the “Left” option in the global theme configuration, and then create a page or a post the subheader alignment is “Center” and do no respect the global settings.

    Is it something you can fix please? We really need to not touch this configuration each time a post or page will be created.

    Thanks.

    2019-03-15 at 11:16 am
    #24859
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi Zaraguin,

    If you want subheader alignment then go to the theme options Appearance > Labora > General here we can give subheader alignment property ( or ) in every page/post through page options meta box here also you can give the subheader alignments to the specific page. As you can say you have selected in the theme options still is not coming then you have clear cache sometimes because of caching this will happens.

    2019-03-16 at 1:05 am
    Unknown Support Status
    #24861
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello Mehraj,

    We don’t have any cache on our WordPress currently and the problem is still persisting, even if the desired configuration is put as global.

    What are you proposing to solve this?

    Thanks.

    2019-03-18 at 6:41 pm
    #24871
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have found a solution. We will consider fixing that in the updates. If you wish to get it done on your site please provide logins.

    If you can provide us WP Logins to your website with URL then we can take a closer look at it and make a fix for it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2019-03-18 at 8:00 pm
    Unknown Support Status
    #24873
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12
    This reply has been marked as private.
    2019-03-19 at 12:09 am
    Unknown Support Status
    #24874
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello again Fem,

    I’ve found another bug in Labora. When you change the cases slug, even with emptying the permalinks URL by saving the permalinks options, my custom term for cases slug is not working.

    Can you fix that too please?

    Thanks.

    2019-03-19 at 1:05 pm
    #24879
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have to modify the file

    Labora: page-meta.php (labora/framework/custom-meta/page-meta.php)

    Find

    $labora_pagetitle_align = get_option( 'labora_subheader_style' ) ? get_option( 'labora_subheader_style' ) : 'center';
    

    Replace

    $labora_pagetitle_align = get_option( 'labora_subheader_align' ) ? get_option( 'labora_subheader_align' ) : 'center';
    

    Regarding your 2nd question will you please share a link so that I can take a closer look at it and help you out with the solution and I’m unable to view the site as its asking for the password to view the site.

    • This reply was modified 7 years, 6 months ago by Fem.
    2019-03-19 at 6:50 pm
    Unknown Support Status
    #24883
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12
    This reply has been marked as private.
    2019-03-20 at 12:32 pm
    #24886
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I’m unable to edit it says
    Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

    2019-03-20 at 6:56 pm
    Unknown Support Status
    #24887
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello Fem.

    The first problem mentionned here is now fixed. The last problem is the cases slugs one. You can give me the code and I will put it in place.

    Have you been able to see the problem on our WP installation? Will you be able to fix it?

    Thanks.

    2019-03-22 at 12:38 am
    Unknown Support Status
    #24893
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello Fem,

    can you tell me if the problem can be fixed soon about the cases slug?

    Thanks.

    2019-03-25 at 8:26 pm
    Unknown Support Status
    #24910
    Zaraguin
    Participant
    • Topics: 5
    • Replies: 8
    • Total posts: 13
    • Post count: 12

    Hello Aivahtheme,

    can we have a follow-up on this bug as we want to launch the website in production but this bug is causing a delay.

    Thanks in advance.

    2019-03-28 at 12:36 pm
    #24922
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I can’t login to your website to check the permalink structure. For a Quick Support please use Skype: support-aws if possible.

    2019-05-27 at 10:56 am
    #25402
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

The topic ‘Global theme configuration problem’ is closed to new replies.