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Frontpage Form not working

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This topic has 11 replies, 3 voices, and was last updated 10 years, 2 months ago by Anonymous.

  • 2016-06-23 at 9:39 am
    Supported
    #15062
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    I keep getting this “0” on the top left corner after clicking on button to submit info. Please see attached image with red circle showing results

    2016-06-23 at 10:52 am
    #15068
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Your issue is fixed.
    Edited Files: appointment-functions.php and style.css

    2016-06-23 at 11:19 am
    Supported
    #15072
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    thank you

    2016-06-23 at 11:37 am
    #15073
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    If you are using the older version of the theme then kindly update it to latest version.
    Anona – v3.4.0 – Updated on 15th April 2016 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

    2016-06-24 at 10:36 am
    Supported
    #15100
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    Ok, now I am not receiving any alerts for frontpage form you fixed???

    2016-06-24 at 11:23 am
    #15106
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    You are using older version of the theme. Kindly update it to latest version.
    Anona – v3.4.0 – Updated on 15th April 2016 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

    Regarding the issue, emails are receiving slow due to downtime of server.

    2016-06-24 at 11:43 am
    Supported
    #15112
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    i used the envato plugin to update but it only goes to 3.3.0, I looked on their site (themeforest) and no go. please send me file.

    2016-06-24 at 12:30 pm
    Supported
    #15120
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    oh, front button is not working again. It’s giving me that “0” top left corner as before

    2016-06-24 at 1:17 pm
    #15127
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    As said by @Pam Reddy kindly please update your theme to the latest version from the themeforest as its fixed in the latest version of the theme. Current version is 3.4.0

    2016-06-24 at 8:31 pm
    Supported
    #15145
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    I DID! Here screen captures of all the places i have gone to update this theme. I utilized envatos plugin as i stated earlier and downloaded it from themeforest and it was NOT version 3.4.0 as you are stating. I am attaching screen captures so you can see what i’m going thru. Not sure what else I can do…… you tell me have i over looked something cause this is getting old!

    2016-06-24 at 8:38 pm
    Supported
    #15150
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    here is scren capture of the file i downloaded and it’s content. I downloaded both just available “Installable files only” and “All files and Documentation” so please kindly send me the newest version. All screen captures reflect what my I’m currently showing in wordpress and downloads. So tell please what I am missing here.

    2016-06-27 at 11:45 am
    #15171
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Can you please update it now and let me know because we have complained about this to envato. I think they have fixed it. So try once and let me know.
    Anona – v3.4.0 – Updated on 15th April 2016 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

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