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footer (widgets) aren't click able

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This topic has 10 replies, 3 voices, and was last updated 9 years, 2 months ago by Anonymous.

  • 2017-06-24 at 8:41 pm
    Support Expired
    #21002
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16

    Dear AivahThemes,

    can you check please http://partybusz.hu the footer there isn’t clickable, I have no idea why.
    Could you please advise?

    Please let me know if you need wp login.

    TNX!

    2017-06-26 at 12:12 am
    Unknown Support Status
    #21003
    Wahed Khan
    Participant
    • Topics: 0
    • Replies: 71
    • Total posts: 71
    • Post count: 1040

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins. Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-06-26 at 2:15 pm
    Support Expired
    #21005
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16
    This reply has been marked as private.
    2017-06-27 at 12:00 pm
    #21014
    Anonymous
    Inactive
    • Topics: 0
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    Fixed your issue.
    Edited file: footer.php

    Kindly please reactivate the “Jetpack a WordPress.com-tól” plugin. We have deactivated the plugin for testing purpose.

    2017-06-27 at 12:20 pm
    Support Expired
    #21016
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16

    Dear Pam,

    thanks for you efforts, unfurtunatelly somehow the wp-admin css is currupted after the change, even the login: http://partybusz.hu/wp-admin

    Furthermore from the front-end the facbook widget is gone, but I can’t add it due to the corrupted css: http://partybusz.hu/wp-admin/widgets.php

    could you pleas check this also for me?

    2017-06-27 at 12:52 pm
    #21017
    Anonymous
    Inactive
    • Topics: 0
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    Kindly provide us ftp details so that we can check.

    2017-06-27 at 1:32 pm
    Support Expired
    #21022
    webgeluk
    Participant
    • Topics: 4
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    • Post count: 16
    This reply has been marked as private.
    2017-06-27 at 1:33 pm
    #21023
    Anonymous
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    It is working for this url https://partybusz.hu/wp-admin/

    2017-06-27 at 1:39 pm
    Support Expired
    #21024
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
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    • Post count: 16

    yes it’s working! 🙂

    the only issue is the missing fb widget…
    I can take care of this, but could please advise why it’s gone?

    2017-06-27 at 1:47 pm
    #21025
    Anonymous
    Inactive
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    Kindly please re-install the “Jetpack a WordPress.com-tól” plugin. I have deactivated the plugin to check whether the footer (widgets) clickable issue is caused due to this jetpack plugin. So, kindly re-install it and use.

    2017-07-06 at 5:27 pm
    #21156
    Anonymous
    Inactive
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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