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Font keeps changing

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This topic has 23 replies, 6 voices, and was last updated 7 years, 7 months ago by brianneff.

  • 2018-05-31 at 9:52 am
    Supported
    #23455
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    Every time I make a change in the storeup appearance editor, my choices for the fonts revert back to the defaults. It’s getting incredibly frustrating. I also can not get the color behind the header to change for the life of me.

    2018-05-31 at 10:44 am
    Supported
    #23458
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    I also would like to know if it’s possible to add to the dimensions for the units? My client has lockers, so we need more than just length and height, we also need width. Otherwise there’s no actual difference between a 5x5x2 locker (50 sq/f) and a 5x5x6 locker (150 sq/f) with the options the theme currently has.

    2018-05-31 at 2:11 pm
    Supported
    #23469
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    Cubic feet, rather. Not square feet. And that’s another thing, is there any way to have different measurements?

    2018-05-31 at 2:28 pm
    #23475
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I don’t know where in appearance editor you are editing the color. Share a screenshot so that i can understand where you are doing correct or wrong. Currently, Its designed only for square feet in the future we will consider Cubic too.

    2018-05-31 at 2:31 pm
    Supported
    #23477
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    Can you tell me how to change the color behind the header? I’ve tried in many places, but nothing worked.

    2018-05-31 at 2:35 pm
    #23478
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Why don’t you try Skype? We are online in skype

    2018-06-01 at 12:28 am
    Supported
    #23480
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    Because your forum support hours for me are 1am to 9am, and your Skype hours are 2:30am to 7:30am. I am not at a computer at those times.

    2018-06-19 at 7:59 pm
    Support Expired
    #23638
    kship
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 9

    fonts keep reverting back to default every time i make a change to something in admin panel. Has this bug been fixed yet? Also I just purchased the storeup theme yesterday. How can my support be expired?

    • This reply was modified 8 years, 3 months ago by kship.
    2018-06-19 at 8:00 pm
    Supported
    #23640
    lamountainmarketing
    Participant
    • Topics: 4
    • Replies: 23
    • Total posts: 27
    • Post count: 25

    It’s still happening for me as well. It’s very frustrating.

    2018-06-19 at 8:34 pm
    #23644
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    @kship – your support was first registered with Musicplay so it shows its expired. Kindly please provide us the item purchase code in private message so that we can verify and help you out.


    @lamountainmarketing
    – I am leaving office now but will consider help you out from home tonight.

    2018-06-19 at 8:52 pm
    Support Expired
    #23645
    kship
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 9
    This reply has been marked as private.
    2018-06-21 at 8:11 pm
    Support Expired
    #23661
    kship
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 9

    any news on this?

    2018-06-21 at 8:26 pm
    #23662
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    @kship – your purchase code is verified. Its fixed in the coming version. Hopefully, it will be released in a day or two.

    2018-06-22 at 1:28 am
    Support Expired
    #23664
    kship
    Participant
    • Topics: 1
    • Replies: 7
    • Total posts: 8
    • Post count: 9

    many of the color settings like footer background color and or if you use a background image do not work as well. I assume all of these bugs will be fixed in next update?

    2018-06-22 at 10:44 am
    #23668
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    Yes all of those are fixed in the coming updates if anything missing also you can mention here and we will consider fixed that in a fast patch again.

    2018-08-17 at 4:15 pm
    #23976
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

    2018-09-16 at 12:31 am
    Support Expired
    #24220
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    I’m experiencing the same problem with the fonts reverts back to default after save.

    It’s only the “normal” fonts above the Google Fonts that’s affected. I’m trying to use Helvetica.

    I’m using the latest version 4.3 of StoreUp.

    2018-09-17 at 11:47 am
    #24226
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @ReeTard – If you can provide us your WP Logins in your other posts with a private post reply then we can take a closer look at your fonts keeps changing issue. It was fixed already and theme updated a long back.

    2018-09-17 at 3:04 pm
    Support Expired
    #24231
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31
    This reply has been marked as private.
    2018-09-23 at 5:01 pm
    Support Expired
    #24259
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    Still can’t choose to use Helvetica as font.

    2019-01-29 at 2:51 am
    Unknown Support Status
    #24667
    brianneff
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    I am having the same issue as this with fonts changing also my menu is not the same as the one advertised.

    2019-01-29 at 12:52 pm
    #24672
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @brianneff – Sorry the logins are not working.

    2019-01-30 at 1:49 am
    Unknown Support Status
    #24674
    brianneff
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    What logins are you referring to. My issue is with fonts changing also my menu is not the same as the one advertised.

    2019-01-30 at 12:54 pm
    Unknown Support Status
    #24678
    brianneff
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Can you help?

The topic ‘Font keeps changing’ is closed to new replies.