Flex-slider image source unknown issue

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This topic has 6 replies, 3 voices, and was last updated 7 years, 3 months ago by Fem.

2019-05-17 at 12:35 pm
Unknown Support Status

#25348
woodwardcreative
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
Hi,

Have this theme setup on Godaddy managed WordPress hosting. The flex-slider sliders no longer work. When I inspect the code it says image source unknown. Any ideas?

URL http://stillhouseselfstorage.com

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2019-05-17 at 2:46 pm

#25349
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2019-05-21 at 11:47 am
Unknown Support Status

#25358
woodwardcreative
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
This reply has been marked as private.

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2019-05-21 at 1:01 pm

#25359
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Fixed slider image issue can you please use image size 1920 * 780 for the slider images currently you’re using image size 150 * 150 that is the reason image is zoom in.

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2019-05-21 at 8:36 pm
Unknown Support Status

#25365
woodwardcreative
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
Hi,

I switched the images like you asked but nothing has changed. Still using the wrong image.

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2019-05-22 at 11:15 am

#25368
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have gone through on your website still you’re using same image sizes 150 * 150. As I said you to use 1920 * 780 image size can you please replace the images and check.

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2019-05-29 at 2:18 pm

#25423
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
The topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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