Your Time:
Our Time:
← Back to discussions

Fatal Error while activiting child theme

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 4 replies, 2 voices, and was last updated 9 years, 7 months ago by Anonymous.

  • 2017-01-22 at 10:49 pm
    Support Expired
    #18772
    TalhaDX
    Participant
    • Topics: 7
    • Replies: 11
    • Total posts: 18
    • Post count: 19

    Hi, today I purchased Anona theme and I have uploaded both parent and child theme in themes folder. But when i am activating the child theme it throws following error on the blank page:

    Fatal error: Cannot redeclare aq_resize() in /home/alderpes/public_html/wp-content/themes/anona/framework/includes/image_resize.php on line 32

    Can you please help me out.

    2017-01-23 at 11:09 am
    #18784
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-01-23 at 5:53 pm
    Support Expired
    #18804
    TalhaDX
    Participant
    • Topics: 7
    • Replies: 11
    • Total posts: 18
    • Post count: 19
    This reply has been marked as private.
    2017-01-23 at 6:03 pm
    #18808
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Kindly replace the attached file by following this path anona/framework/includes/image_resize.php

    2017-01-31 at 11:44 am
    #18999
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

You must be logged in to reply to this topic.