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Fatal error while activated Hopes Core Plugin

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This topic has 4 replies, 2 voices, and was last updated 1 year, 10 months ago by elenachristiantranslation.

  • 2024-11-15 at 4:09 pm
    Support Expired
    #29560
    elenachristiantranslation
    Participant
    • Topics: 3
    • Replies: 8
    • Total posts: 11
    • Post count: 10

    Hello,

    After activation, the Hopes Core Plugin makes a fatal error in WP.

    WordPress version 6.7
    Active theme: Hopes (version 5.0)
    Current plugin: Hopes Core Plugin (version 1.0)
    PHP version 8.1.30

     

    Here’s the details of the error:

    Error Details
    =============
    An error of type E_ERROR was caused in line 85 of the file /home/cyprtina/public_html/wp-content/plugins/iva-hopes-core/init-shortcodes.php. Error message: Uncaught Error: Call to undefined function vc_add_shortcode_param() in /home/cyprtina/public_html/wp-content/plugins/iva-hopes-core/init-shortcodes.php:85
    Stack trace:
    #0 /home/cyprtina/public_html/wp-includes/class-wp-hook.php(324): hopes_add_custom_shortcode()
    #1 /home/cyprtina/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #2 /home/cyprtina/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #3 /home/cyprtina/public_html/wp-settings.php(704): do_action()
    #4 /home/cyprtina/public_html/wp-config.php(102): require_once(‘/home/cyprtina/…’)
    #5 /home/cyprtina/public_html/wp-load.php(50): require_once(‘/home/cyprtina/…’)
    #6 /home/cyprtina/public_html/wp-admin/admin.php(34): require_once(‘/home/cyprtina/…’)
    #7 /home/cyprtina/public_html/wp-admin/plugins.php(10): require_once(‘/home/cyprtina/…’)
    #8 {main}
    thrown

    2024-11-16 at 3:24 pm
    #29561
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins. Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2024-11-16 at 4:40 pm
    Support Expired
    #29562
    elenachristiantranslation
    Participant
    • Topics: 3
    • Replies: 8
    • Total posts: 11
    • Post count: 10
    This reply has been marked as private.
    2024-11-21 at 3:18 am
    #29565
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Just fixed the issue on your server

    Modified file plugins/iva-hopes-core/init-shortcodes.php

    2024-11-21 at 3:44 pm
    Support Expired
    #29566
    elenachristiantranslation
    Participant
    • Topics: 3
    • Replies: 8
    • Total posts: 11
    • Post count: 10

    Thank you for help! The plugin is successfully activated now

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