ERROR with Business Hours Setup – Appoinments

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This topic has 9 replies, 3 voices, and was last updated 5 years, 6 months ago by Fem.

2021-02-16 at 5:50 pm
Support Expired

#28326
websrus-australia
Participant
Topics: 1
Replies: 11
Total posts: 12
Post count: 15
Hi, i brought this Theme few years ago and installed this in a client site few days ago. There is this critical error where after entering business hours in the SETUP area — APPOINMENTS , the time slots gets “vanished” within few minutes and we need to re do again. Whats happening ? Also we dont get any ADMIN or client emails as well ???

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2021-02-21 at 8:19 pm

#28327
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi websrus-australia,
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2021-03-14 at 2:39 pm
Support Expired

#28335
websrus-australia
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Replies: 11
Total posts: 12
Post count: 15
This reply has been marked as private.

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2021-03-15 at 2:05 pm

#28338
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I think you didn’t get noticed about that we need your logins to check the issues. So, If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2021-03-15 at 5:09 pm
Support Expired

#28342
websrus-australia
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Replies: 11
Total posts: 12
Post count: 15
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2021-03-16 at 12:10 pm

#28344
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
We have found the issue with the business hours section. Will find a fix and let you know soon.

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2021-03-16 at 12:27 pm
Support Expired

#28345
websrus-australia
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Topics: 1
Replies: 11
Total posts: 12
Post count: 15
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2021-03-17 at 5:33 pm

#28346
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi websrus-australia,
If you want to change copyright text then go through the theme options Appearance > Footer here you will find Copyright right Content. And for the inspections page, I make it full width.

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2021-03-17 at 6:18 pm
Support Expired

#28347
websrus-australia
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Topics: 1
Replies: 11
Total posts: 12
Post count: 15
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2021-03-18 at 7:28 pm

#28348
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi websrus-australia,
The appointment business hours setup issue is resolved. And I have seen your theme is not updated can you please update your theme with the latest version. And for the heading background colour go through the Appearance > styling here will find the heading colour option and for the appointment callout mail, you need to add another attribute redirection=”true” in the shortcode.

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