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✓ Error during initial theme upload

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Posted in: Anona

This topic has 19 replies, 5 voices, and was last updated 9 years, 9 months ago by Fem.

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Viewing 20 posts - 1 through 20 (of 20 total)

  • 2016-05-12 at 7:28 pm
    Support Expired
    #14348
    LTC15
    Participant
    • Topics: 1
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    I am receiving the following error in WordPress on the initial theme upload. I am using the latest version of WordPress.

    Installing Theme from uploaded file: themeforest-11056153-anona-pest-control-wordpress-theme.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Warning: Error while sending QUERY packet. PID=49274 in /home/laurel41/public_html/wp-includes/wp-db.php on line 1811

    Reply
    2016-05-13 at 10:23 am
    #14355
    Fem
    Keymaster
    • Topics: 2
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    Reply
    2016-05-15 at 11:45 pm
    Support Expired
    #14383
    LTC15
    Participant
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    This reply has been marked as private.
    Reply
    2016-05-16 at 10:30 am
    #14386
    Fem
    Keymaster
    • Topics: 2
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    Theme uploaded successfully!

    Reply
    2016-06-06 at 3:21 pm
    #14701
    Fem
    Keymaster
    • Topics: 2
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    We are setting this topic to be resolved but if you wish to update this topic please reply here instead of creating another topic.

    Reply
    2016-09-10 at 5:08 am
    Support Expired
    #16479
    guerfi
    Participant
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    I have the same probleme!

    Reply
    2016-09-12 at 10:44 am
    #16483
    Fem
    Keymaster
    • Topics: 2
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    @guerfi: Kindly please read the documentation which is provided along with the theme and do the installation. If you don’t get in doing so, then if you can provide us WP Logins to your website with URL then we can help you out in installing and activating the theme. Make sure you set the post as private reply so that only admin can see your wp-logins.

    Reply
    2016-10-17 at 4:30 pm
    #17158
    Fem
    Keymaster
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    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    Reply
    2016-10-22 at 5:42 pm
    Support Expired
    #17280
    MoldDNA
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    This reply has been marked as private.
    Reply
    2016-10-22 at 6:25 pm
    Support Expired
    #17282
    MoldDNA
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    This reply has been marked as private.
    Reply
    2016-10-24 at 10:55 am
    #17296
    Fem
    Keymaster
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    @MoldDNA: Sorry, your website url is not working. Kindly provide us the correct url.

    Reply
    2016-10-25 at 9:39 am
    Support Expired
    #17321
    MoldDNA
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    This reply has been marked as private.
    Reply
    2016-10-25 at 1:51 pm
    #17323
    Fem
    Keymaster
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    It shows the following message when i typed the URL you have given.

    This site can’t be reached

blog.knowmold.com took too long to respond.
Search Google for blog knowmold rbl mgmt
ERR_CONNECTION_TIMED_OUT
    Reply
    2016-10-26 at 7:02 am
    Support Expired
    #17336
    MoldDNA
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    This reply has been marked as private.
    Reply
    2016-10-26 at 11:30 am
    #17343
    Fem
    Keymaster
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    May be it is restricted to the IP or something not sure what. If you want we can help you out using Skype Sharing Screen or Teamviewer.

    Reply
    2016-10-27 at 5:43 am
    Support Expired
    #17359
    MoldDNA
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    Yes can we schedule a time to do that?

    Reply
    2016-10-27 at 10:10 am
    #17360
    Fem
    Keymaster
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    You can call us on skype during our office hours. Our timezone is GMT 5:30+

    Reply
    2016-10-28 at 5:04 pm
    Support Expired
    #17388
    MoldDNA
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    Ok I am going to do that today.

    Reply
    2016-10-31 at 12:46 pm
    #17418
    Fem
    Keymaster
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    We are online now.

    Reply
    2017-02-15 at 5:23 pm
    #19235
    Fem
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    We are setting this topic to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    Reply

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