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Embeded Video Thumbnail Display

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This topic has 4 replies, 3 voices, and was last updated 10 years, 12 months ago by Fem.

2015-08-23 at 10:21 pm
Support Expired

#9276
chrhamlett
Participant
Topics: 19
Replies: 23
Total posts: 42
Post count: 33
When you upload an embeded video, why doesn’t it automatically display the video thumbnail underneath the videos section. Why do you have to upload an image for a video? Is there anyway around this? Can the embeded video use the thumbnail from the original video upload?

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2015-08-24 at 10:19 am

#9283
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi chrhamlett,

please contact us via skype. Our Skype ID: support-aws

regards,
krishnaveni

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2015-09-01 at 5:25 pm

#9406
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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2015-09-11 at 5:30 am
Support Expired

#9614
jamoja
Participant
Topics: 5
Replies: 17
Total posts: 22
Post count: 21
Hello, was this topic ever resolved? I am also interested in having my youtube videos and shortcakes convey the existing thumbnails from youtube. Is this possible? Thanks

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2015-09-11 at 11:49 am

#9620
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Topic is set as resolved if there is no response over a week and regarding your question. existing thumbnails from youtube fetching is not possible. if it’s possible definitely we will add this feature updates.

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