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Descargar mp3 como en la plantilla de muestra

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This topic has 8 replies, 4 voices, and was last updated 8 years ago by Fem.

  • 2018-07-27 at 11:48 pm
    Support Expired
    #23880
    boketo11
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    my name is Raul, I just bought the theme and it gives me a serious error, you can not download the theme in the download icon, in the administrator is the link of the mp3 route and in the frontend does not download and appears = “The track with the title” “does not contain a tracking resource!”. help,

    2018-07-28 at 12:22 pm
    #23882
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Have you added the download mp3 file in the download link of the media? or else If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2018-07-28 at 9:28 pm
    Support Expired
    #23884
    boketo11
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2018-07-28 at 10:08 pm
    Support Expired
    #23886
    boketo11
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2018-07-29 at 4:56 am
    Support Expired
    #23887
    boketo11
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2018-07-30 at 1:26 pm
    #23890
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see that in your PHP settings allow_url_include is Off. Kindly enable it and then check the download option and let me know.

    2018-07-30 at 8:53 pm
    Support Expired
    #23891
    boketo11
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2018-07-31 at 10:43 am
    #23894
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Ask your hosting people to enable allow_url_include

    2018-08-16 at 11:22 am
    #23962
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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