[raulovidiu]

Hello, I recently purchased the music play theme from you, in principle I thought I would be able to import the theme exactly like in the demo and work on it later (of course without songs), unfortunately what I imported is downright hideous, it has nothing of what I wanted to buy, I want to mention that this is the first time I’ve tried this type (online radio) and I would need extended support, or video tutorials, I didn’t find anything on YouTube. I’m eagerly awaiting an answer, thank you!

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[Fem]

If you can share the WordPress login credentials along with your website URL, we’ll be able to examine the issue more closely. Please ensure you post the details as a private reply so only the support team can view them. See the screenshot below where to set the post as private.

Important: Before sharing your login details, we strongly recommend backing up your website completely, including all WordPress content, theme settings, widgets, and other custom configurations.

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[raulovidiu]

This reply has been marked as private.

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[Fem]

I have fixed all the issues. Let me know which version you wish to use: the Artist Demo or the Regular Musicplay? In case you want to have an online chat, please use Microsoft Teams: support-aws and chat with us to understand the flow of the theme.

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[Fem]

I’ve imported the Radio Demo for you, and if you’d like, I can also set up another demo version. It would be more convenient if I could share my screen with you to complete the setup. Apologies for the delay, we experienced a massive cloudburst here in India that disrupted our internet. We’ve now switched to a backup connection to ensure uninterrupted support.

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[adminten]

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[Fem]

Thank you for the information. I set it as a live demo style it was just a click from theme options panel see here

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[adminten]

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