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This topic has 14 replies, 4 voices, and was last updated 6 years, 3 months ago by Fem.

  • 2020-03-30 at 9:52 am
    Unknown Support Status
    #26832
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    [ERROR] Failed to import ” body-bg ” (Medios)
    [ERROR] Failed to import ” gallery-5 ” (Medios)
    [ERROR] Failed to import ” gallery-8 ” (Medios)
    [ERROR] Failed to import ” gallery-9 ” (Medios)
    [ERROR] Failed to import ” gallery-10 ” (Medios)
    [ERROR] Failed to import ” gallery-12 ” (Medios)
    [ERROR] Failed to import ” events-subheader-bg ” (Medios)
    [ERROR] Failed to import ” slider-new7 ” (Medios)
    [ERROR] Failed to import ” artist-2 ” (Medios)
    [ERROR] Failed to import ” artist-8 ” (Medios)
    [ERROR] Failed to import ” artist-9 ” (Medios)
    [ERROR] Failed to import ” The-centurion ” (Medios)
    [ERROR] Failed to import ” Ticker-tape ” (Medios)
    [ERROR] Failed to import ” Together-again ” (Medios)
    [ERROR] Failed to import ” a4 ” (Medios)
    [ERROR] Failed to import ” a5 ” (Medios)
    [ERROR] Failed to import ” a6 ” (Medios)
    [ERROR] Failed to import ” embazarada-929237_1280 ” (Medios)
    [ERROR] Failed to import ” embazarada-929262_1280 ” (Medios)
    [ERROR] Failed to import ” embazarada-929263_1280 ” (Medios)
    [ERROR] Failed to import ” a1 ” (Medios)
    [ERROR] Failed to import ” adg3com_crypticpsyche1 ” (Medios)
    [ERROR] Failed to import ” adg3com_crypticpsyche2 ” (Medios)
    [ERROR] Failed to import ” a3 ” (Medios)
    [ERROR] Failed to import ” 1uFq94O ” (Medios)
    [ERROR] Failed to import ” singer-84874_960_720 ” (Medios)
    [ERROR] Failed to import ” guitar-946701_960_720 ” (Medios)
    [ERROR] Failed to import ” artistslide2 ” (Medios)
    [ERROR] Failed to import ” award-art ” (Medios)

    The demo import has finished, but there were some import errors.
    More details about the errors can be found in this log file

    2020-03-30 at 10:34 am
    Unknown Support Status
    #26834
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Any solutions?

    2020-03-30 at 10:36 am
    #26836
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, perulatinohosting
    If you can provide us WP Logins to your website with URL then we can take a closer look at it. And setup demo data on your site. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets, etc.

    2020-03-30 at 10:42 am
    Unknown Support Status
    #26837
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2020-03-30 at 5:32 pm
    Unknown Support Status
    #26844
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Hi, Any Solutions?

    2020-03-30 at 5:51 pm
    Unknown Support Status
    #26845
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    Hi @perulatinohosting,
    working on your theme demo setup its takes time to set up your theme.
    And, also it seems your support has been expired. For continued support please extend your support license for quick responses.

    2020-03-30 at 5:51 pm
    #26846
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, perulatinohosting
    We’re setting demo data on your site and get back to you ASAP. Your support is expired. For continued support please extend your support license for quick support service.

    2020-03-31 at 3:17 pm
    Unknown Support Status
    #26855
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    HI, @perulatinohosting
    Take a look at your site, your demo data has setup and use Vimeo for videos. And also, For continued support please extend your support license for quick responses. If you have any further queries or need any assistance feel free to reach our support staff will get back to you momentarily.

    2020-03-31 at 10:44 pm
    Unknown Support Status
    #26862
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Hello, my website is not working.
    doesn’t finish loading the whole web

    2020-04-01 at 12:03 pm
    #26868
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, perulatinohosting
    We had set up your site and page loading problem also solved. Now it’s working fine.

    2020-04-01 at 12:33 pm
    Unknown Support Status
    #26870
    perulatinohosting
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2020-04-01 at 12:40 pm
    Unknown Support Status
    #26871
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    HI, @perulatinohosting
    From our site, it’s working fine, please clear your system cache and try once.
    And also, For continued support please extend your support license for quick responses.

    • This reply was modified 6 years, 5 months ago by Asiya Fatima.
    2020-04-01 at 1:06 pm
    #26873
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, perulatinohosting

    Your support is expired. For continued support please extend your support license for quick support service.

    2020-05-23 at 3:13 am
    Unknown Support Status
    #27162
    V_jeroen86
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2

    I have the same issue, please setup the correct procedure for importing the demo data.
    I believe the original server is down and is causing issues.
    Could you please direct me to the correct solution ?

    2020-05-27 at 1:36 pm
    #27167
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi V_jeroen86,
    Sorry for the delay in response. If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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