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This topic has 17 replies, 6 voices, and was last updated 7 years ago by Fem.

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  • 2019-08-13 at 6:43 pm
    Unknown Support Status
    #25657
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Hi i have purchased the theme, installed the emo content which looks different and I have no w-bakery with the theme even though it says its included in the bundle.

    Can you help?

    2019-08-14 at 1:09 pm
    #25658
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it and set up the demo for you. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2019-08-21 at 3:57 pm
    #25686
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

    2019-08-21 at 5:42 pm
    Unknown Support Status
    #25688
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Hi Apolagies I didn’t receive an email when you had replied.

    I will send details now.

    2019-08-21 at 5:48 pm
    Unknown Support Status
    #25690
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6
    This reply has been marked as private.
    2019-08-27 at 6:41 pm
    #25713
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We had seen you added your own content on your theme. If we update demo content then the current content is replaced by the demo content. Can you please elaborate your question briefly what exactly you want to achieve.

    2019-08-28 at 10:23 pm
    Unknown Support Status
    #25732
    jofe
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2
    This reply has been marked as private.
    2019-08-29 at 10:46 am
    #25733
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, jofe
    Can you provide us your website URL link so that we can log in into your site and setup theme demo content.

    2019-08-29 at 11:56 am
    Unknown Support Status
    #25735
    jofe
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2
    This reply has been marked as private.
    2019-09-01 at 2:51 pm
    Unknown Support Status
    #25740
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Please replace everything with the demo content as its not working for me.

    2019-09-01 at 2:54 pm
    Unknown Support Status
    #25741
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6
    This reply has been marked as private.
    2019-09-02 at 5:37 pm
    #25744
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hello, jofe
    As you had an issue to set up your radio play demo content. It has been resolved kindly please check it out.

    2019-09-02 at 9:04 pm
    Unknown Support Status
    #25748
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Hi where is WP Bakery?

    2019-09-03 at 11:55 am
    Unknown Support Status
    #25750
    mitechno
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2

    Hi I have the same issue , bought the theme and did the 1 click import but entire site is missing the demo content and images ! Install main theme and child theme. Please help
    Thank you

    2019-09-04 at 3:29 pm
    Unknown Support Status
    #25766
    damiantos
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Im still not getting anywhere with this an its been weeks since i first contacted you.

    Damien

    2019-09-04 at 5:38 pm
    #25770
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, mitechno
    You need to use your own images. The theme images are used only for demo purpose. if you want demo images then we will set up images on your web site as well as missing demo content. And for more information please read the theme documentation it will help you to understand the theme functionalities.
    You can provide us WP Logins to your website with URL. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets, etc.

    2019-09-05 at 11:22 am
    Unknown Support Status
    #25775
    mitechno
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2
    This reply has been marked as private.
    2019-09-05 at 2:30 pm
    #25779
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, mitechno
    I had seen demo data imported fine on your website and you will get placeholder images by default. The images shown in the demo are used only for demo purpose you can’t use those images are copyright. So, you need to use your own images.

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