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Data Import does not bring in pages or Media Assets

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This topic has 8 replies, 4 voices, and was last updated 7 years, 1 month ago by Fem.

  • 2019-06-30 at 5:18 pm
    Unknown Support Status
    #25499
    nikkifury
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3

    Hi Guys,

    i have built and installed and titivated both theme and child theme. but the last step of importing the data via the ‘one click’ import fails. but it does not give me a good error message to trouble shoot.

    Widgets appears to be there. but nothing else below is the output of the import attempt.

    *****************************************************************************

    —Downloaded files—
    The import files for: Main Demo were successfully downloaded!
    Initial max execution time = 180
    Files info:
    Site URL = https://www.cowbridgeselfstorage.co.uk
    Data file = /home/cowbridgeselfstorage/html/wp-content/themes/storeup//theme-demo/main-demo/Sample-Data.xml
    Widget file = /home/cowbridgeselfstorage/html/wp-content/themes/storeup//theme-demo/main-demo/widget_data.wie
    Customizer file = not defined!
    Redux files:
    not defined!

    —Importing widgets—
    Main Sidebar :

    Storeup Child – Recent Posts – No Title – Widget already exists

    Header Widget Left :

    Storeup Child Iconbox – Roadside Help – Widget already exists

    Header Widget Right :

    Storeup Child Iconbox – Email Us – Widget already exists
    Storeup Child Iconbox – Business Phone – Widget already exists
    Storeup Child Iconbox – Working Hours – Widget already exists
    Storeup Child – Sociables – No Title – Widget already exists

    Topbar Left :

    Storeup Child – Sociables – No Title – Widget already exists

    Topbar Right :

    Storeup Child Location Info – No Title – Widget already exists

    Copyright Left Content :

    Text – No Title – Widget already exists

    Footer Branches :

    Text – No Title – Widget already exists

    Footer Area Top :

    Text – No Title – Widget already exists

    Footer Area Bottom :

    Navigation Menu – No Title – Widget already exists
    Text – No Title – Widget already exists

    Footer Column1 :

    Storeup Child – Contact Info – No Title – Widget already exists

    Footer Column2 :

    Navigation Menu – Quick Links – Widget already exists

    Footer Column3 :

    Navigation Menu – Services – Widget already exists

    Footer Column4 :

    Navigation Menu – Our Locations – Widget already exists

    Footer Column5 :

    Storeup Child – Recent Posts – No Title – Widget already exists

    sidebar-storage-types : Sidebar does not exist in theme (moving widget to Inactive)

    Navigation Menu – No Title – Widget already exists

    —pt-ocdi/after_import—

    2019-07-01 at 10:36 am
    #25500
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2019-07-01 at 9:02 pm
    Unknown Support Status
    #25505
    nikkifury
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3
    This reply has been marked as private.
    2019-07-02 at 3:09 pm
    Unknown Support Status
    #25507
    nikkifury
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3
    This reply has been marked as private.
    2019-07-03 at 7:31 pm
    #25514
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    It is the same as you look in the demo but the images are not there instead we gave placeholder images as those are copyrighted images. You need to set up the slider and add your slider images in it. If you still have any issues please let me know so that we can help you install again.

    2019-07-04 at 12:21 pm
    #25525
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I’m unable to login it asks for the password again.

    2019-07-04 at 1:19 pm
    Unknown Support Status
    #25526
    nikkifury
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3

    Hi FEM!

    thanks for getting back, i turned the site password back on because i had the reply from Wajid Khan saying that nothing is wrong. which it isn’t. :o). i have turned it back off

    should all the image_icon_boxes be like this?

    [image_icon_box icon=”pe-7s-piggy pe-5x” icon_color=”#DB440F ” heading=”Monthly Fee” bg_image=”https://www.cowbridgeselfstorage.co.uk/wp-content/uploads/2016/06/verticalimage.png” border_color=”#DB440F ” link_text=”Link Text” link_target=”true” link=”#”]
    At storeup we value your money, Our monthly fee plan will provide you higher benifits in lower investments[/image_icon_box]

    thanks again

    2019-07-04 at 3:13 pm
    #25527
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Yes, it’s correct. It will display the shortcode as its not a VC module it is our shortcode.

    2019-08-10 at 1:08 pm
    #25653
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

The topic ‘Data Import does not bring in pages or Media Assets’ is closed to new replies.