Customizer Not working!

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This topic has 7 replies, 3 voices, and was last updated 11 years, 7 months ago by Fem.

Tagged: customizer

2015-02-07 at 8:02 am
Support Expired

#6849
phototechistudios
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
I just purchased this theme and am finding it a little more difficult to customize than hoped. The HostmeV2 Settings section is great, but the simple “Customize” area of my Appearance WordPress dashboard, will not respond once I have clicked into it. It shows the Site title, and areas to set the front page, and menu, but none of it is responsive. Can you please help me fix this problem? I obviously can’t run much of a site if I can’t even update the title and menu.

Thanks and looking forward to your response.

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2015-02-07 at 8:05 am
Support Expired

#6850
phototechistudios
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
Fixed it…

Uncaught ReferenceError: querystring_reset is not defined

hostmev2/framework/admin/js/ajaxhandler.js

line #22 – removing this fixes the issue.

Please update your theme!

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2015-02-09 at 1:09 pm

#6867
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Thanks for the headsup. We will consider fixing this issue in the next update.

Regards
Maqk

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2015-02-09 at 4:51 pm

#6878
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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2015-02-10 at 9:02 am
Support Expired

#6904
phototechistudios
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

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2015-02-10 at 1:03 pm

#6905
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
We will take a closer look at it and let you know.

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2015-02-10 at 11:13 pm
Support Expired

#6919
phototechistudios
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
Could you guys please fix this issue soon? I’ve been waiting over 4 days for this problem to be solved…

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2015-02-11 at 5:35 pm

#6939
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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