Your Time:

Our Time:

← Back to discussions

Customizer/ Live Preview shows blank page or just the sidebar

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 2 replies, 3 voices, and was last updated 11 years, 1 month ago by Anonymous.

Tagged: live preview customizer blank empty

2015-02-21 at 6:02 am
Support Expired

#7024
capofadi
Participant
Topics: 1
Replies: 0
Total posts: 1
Post count: 0
Hi there,

I need some help to be able to use the Victoria theme. Everytime I want to customize the theme I get a page showing only an empty sidebar. Sometimes I just get a blank page. I tried the Customizer with other Themes and they work properly.

I am running WordPress 4.1.1 on a Mac using MAMP. I already tried reinstalling wordpress and also the theme itself. But nothing seems to solve my problem.

Does anybody have an idea, why I face these problems? It’s driving me crazy.

Kind regards
Fadi

Reply
2015-02-21 at 7:34 pm

#7031
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Open victoria/framework/admin/js/ajaxhandler.js and add the following line on line#2

var querystring_reset = '';

Regards
Maqk

Reply
2015-08-06 at 12:01 pm

#8915
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.