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✓ Customizer/ Live Preview shows blank page or just the sidebar

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Posted in: Victoria

This topic has 2 replies, 3 voices, and was last updated 11 years, 3 months ago by Fem.

Tagged: live preview customizer blank empty

2015-02-21 at 6:02 am
Support Expired

#7024
capofadi
Participant
Topics: 1
Replies: 0
Total posts: 1
Post count: 0
Hi there,

I need some help to be able to use the Victoria theme. Everytime I want to customize the theme I get a page showing only an empty sidebar. Sometimes I just get a blank page. I tried the Customizer with other Themes and they work properly.

I am running WordPress 4.1.1 on a Mac using MAMP. I already tried reinstalling wordpress and also the theme itself. But nothing seems to solve my problem.

Does anybody have an idea, why I face these problems? It’s driving me crazy.

Kind regards
Fadi

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2015-02-21 at 7:34 pm

#7031
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Open victoria/framework/admin/js/ajaxhandler.js and add the following line on line#2

var querystring_reset = '';

Regards
Maqk

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2015-08-06 at 12:01 pm

#8915
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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